picked up call logs

  1. V20 Call Log: unable to assign access to users

    Previously our basic team had access to the Call Log. - They were granted access to just this permission when they needed it. This allowed our team to know who attempted to contact the customer, when the customer called back and said "I have a missed call".(despite voicemails being left with...

  2. I would like to assign to view call logs rights as a separate entity,

    Dear 3cx, I am looking for allowing permission for call logs only to a user. But in my version (V18), reports and recordings are automatically assigned if I enable and there is no option for restrict this.

  3. Call History of Pickedup calls

    We are running 3CX PRO version (ver 15.5) + Yealink T48 and when a call for extension A is picked up from extension B, there is no log registered on the extension A for this incoming call. I found an old post that was never answered ...
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