polycom vvx

  1. UPLOADING files to my 3CX server during provisioning

    Can I still upload files from my Polycom phones to my 3CX server during provisioning. I was able to upload log files, directory files, override configuration files.... to my 3CX from my older Polycom SoundPoint IP500 phones (which are all retired). I'm currently running v18 and expect to...
  2. Solved Polycom VVX Template Update - Bug found and fixed

    Hi All, This is more a submission of a fix to the guys at 3CX but recently we had a system where users were using USB headsets with the VVX series and all phones weren't saving the headset volume for each call. This was a pain to fix as I could see the following flag in the template set to 1...
  3. Cannot configure Polycom VVX 400

    I'm trying to configure my Polycom VVX 400 with 3CX hosted in the cloud. I've read and tried the guides available on provisioning and setting up a VVX 400 with 3CX but I'm at a loss since it just won't configure or let me get a line. Update: I've managed to get the phone to pull the directory...
  4. pmterp

    Provisioning Polycom from web interface after factory reset

    I've ran into this a few times and I feel like there has to be a way around it. The user has a Polycom VVX 401 at a remote location connected via an SBC. Last night I factory reset the phone with the intention of reprovisioning it. But after the reset and it boots up, I'm kicked to a page that...
  5. Polycom VVX 450 with VVX EM 50

    I was wondering if anyone is using Polycom VVX 450 with VVX EM 50 sidecar. I have a problem with BLFs such that some custom Speed Dials don't show at all, shared park SP1 show completely out of order (on a main unit instead of at button 67), etc. The same extension with Fanvil X210 provisioned...
  6. TPR3CX

    Provisioning Polycom VVX remotely with SBC

    Greetings, I am trying to provision a Polycom VVX 410 and 600 phone remote using an SBC. I created the SBC successfully, and on the 3CX Server, under the extension's Phone Provisioning tab, I selected, "3CX SBC (remote)" for Provisioning Method, the phone MAC address, the FQDN of the 3CX...