prioritized hunt

  1. Prioritized Hunt Ring Group Setup - How to ring multiple extensions at once?

    Hello, Using On-Premise Enterprise v18 Update 8 Is it possible to setup Prioritized Hunt so if the first person is busy, it then does a "Ring All" to multiple other extensions at once? For example the attached image we'd like all 3 cordless phones to ring at once Thanks!
  2. StartUP PRO - Prioritised Hunt Timer.

    Hello, I have configured a ring group as priority hunt. When I make a call in it rings the first user in the ring group until call is ended. Is there a way to change the timers before moving on to the next person in the ring group? Or is this option not configurable with StartUP PRO Edition ...
  3. Distrubited/balanced Hunt on ring group?

    I just upgraded/graduated to Pro early (Was an old standard customer) to allow me to change our main incoming number to distributed Hunt, rather than prioritised (one user always gets the calls first and we rarely receive 2 calls at once) However i don't seem to have the option? I notice I now...
  4. Prioritized Hunt skipping first two users

    We are using 3CX StartUp Pro hosted by 3CX on our desktop PCs and mobile phones (no desktop phones). Incoming calls are answered by a digital receptionist set up to route calls to a ring group if caller dials 5. That ring group consists of 5 users and it is a prioritized hunt. Calls that go to...
  5. Prioritized Ring Hunt Question

    Hello there! The Prioritized Ring hunt is doing exactly what we want, it is ringing once at reception, if she doesn't pick up on the first ring, the 2nd ring goes to the next cubicle, and so on. My question is whether there is a way that the call can be picked up by someone else if they want...
  6. Ring Group Missed Call Notifications

    We have two ring groups. One is a Prioritized Hunt for when a caller presses option 1 or 2 and the other is a Ring All for when a caller provides no input. I have two questions on how missed call notifications would work in both these scenarios. Prioritized Hunt: 1. If a missed call occurs...