qr code

  1. Solution for provisioning errors on the 3CX mobile app after upgrade to v20 (Android & iPhone)

    Upon upgrading to v20, more than a few users from different instances could not longer access the system through their 3CX mobile app. When they would scan the QR code from their user screen or the web client, they would receive an eror message, typically 404, even though the FQDN resovled to...
    • Jim_NX
    • Thread
    • .3cxconfig mobile app provision provisiong qr code v20
    • Replies: 0
    • Forum: Android

  2. After upgraded to V20, can't scan the QR code to log in

    Since we upgraded to V20, we can't scan the QR code to log in. It displayed "The server with the specified hostname could not be found." What does this message mean? Also, after adding an user and entering his email address, the user never receives the validation email, even after clicking...
    • Shelin
    • Thread
    • qr code
    • Replies: 5
    • Forum: iOS

  3. Request for Assistance with QR Code Validity Issue

    Hello 3CX Support, I hope this message finds you well I am reaching out to seek assistance regarding a recent update in the 3CX system that has impacted the QR codes for extensions in our setup Previously, our configuration allowed for QR codes to be valid indefinitely, and these codes were...
  4. JamieLewisIBT

    Remove QR code from user

    We have been requested from a customer that uses Desktop App in the office but does not want any user to be able to login to the mobile app on their personal phone for GDPR.

  5. 3CX Welcome Email without password and QR code

    Hi all I have a problem with 3CX, all of my server when send welcome email. THey all without password and QRcode as it before. I using version 18.0 update8, build 935 and 917 Here is my problem
  6. Brandan Hermo

    Regenerate QR witch CHECKOUT

    From hotel clients, they demand the functionality for the provisioning QR will be automatically regenerated when doing CHECKOUT from the receptionist panel. Right now, the receptionist would have to access to the administration panel to regenarte QR code after checkout from webclient. The risk...

  7. [Security] Only allow softphone to work on internal network

    Hi, We have an issue whereby our sales and dispatch people share the QR code with others or call from home using their device. They have irregular schedules so it's hard to maintain a schedule within 3cx and disable external calls from an extension past working hours. We also have a lot of...
    • svenv
    • Thread
    • qr code security softphone webclient
    • Replies: 14
    • Forum: Web Client

  8. Solved iOS app not able to connect after v18 update

    Hi there, I've tried to auto-update v16 Debian 9 3CX installation up to v18 Debian 10 - not worked, update crashed and 3CX stopped working. I've reinstalled it with freshly downloaded 3CX v18 Debian 10 and chosen to restore 3CX from backup (whole configuration). Everything seems to work just...
    • normann-pl
    • Thread
    • ios app qr code v18 upgrade
    • Replies: 1
    • Forum: iOS

  9. Where is QR Code URL configured?

    When users scan their QR Code it gives them an error message that says "Provisioning Error PBX could not be reached. Connection timed out." We used another QR scanning app and found that it's pointing to our internal IP address for our PBX. We need to change this so it points to the external...

  10. 15.5.3849.1 Can't Find QR Code

    I am having issues finding the QR code to setup an android device. I have cleared all browser caches (Chrome) and relogged into the webclient. Under settings all I have is General, Presence, Call Forwarding, Greetings, Switchboard and Integration. What am I missing here?

  11. Trying to install 3CX android app

    Hi, I have been trying to install the 3CX android app on my samsung S7. Every time I attempt to scan the QR code I get the following message "pbx connection cannot be reached connection timed out." Our phone system is currently up and operational. I tried also accessing it through the browser...
    • dcook1313
    • Thread
    • android connection timed out pbx connection cannot be reached qr code
    • Replies: 7
    • Forum: Android

  12. Scan QR Code Error: PBX Could Not Be Reached

    When we attempt to configure the mobile app by scanning the QR Code we receive an error message: PBX Could Not Be Reached. Connection Reset. We've rerun the firewall test and all the correct ports are open. We made sure the mobile phones were running on mobile data and not WiFi. Still no luck...
  13. Fadi S Nori

    Implemented Include the QR code in the Welcome email

    From practice, you can't always ensure that the end user's mobile is sorted up correctly so the attached config file in the welcome email will get opened in 3CX app, that's why I'm suggesting to add the QR code in the welcome email as an extra /easy way for mobile provisioning option, can simply...

  14. Solved Cannot install 3CX Client for IOS

    Hi - We are currently on version 15.5.1694. I had a new employee start today and we downloaded the 3CX client for IOS and we cannot configure it as it is looking for a QR code that isn't available with our version of the phone system...is that correct? Can we somehow generate a QR code or can...
    • ABerndt
    • Thread
    • ios client qr code
    • Replies: 16
    • Forum: iOS
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