Hi folks.
I know you can add a screen pop url to a user's Windows or web client interface.
This is a bit of a pain when you have many users to setup and manage.
A user can also need more than one type of screen pop url, which is likely based on the queue the user is in. I suppose this can be...
As a business owner - it would be nice to be able to view the queue member status without being a member of the queue. We have five call queues - I am a member of only two. I need to be logged in to the "Q" to get calls in those two queues. In order to see the members status in the other three...