registration failed

  1. Intermittent Random “Not Registered” Events on Snom D785 Phones – 3CX v20 Update 8 – Phones Recover Automatically

    Environment PBX Software: 3CX Phone System Version: Version 20.0 Update 8 (Build 1109 Release) Deployment: On-premises Phones Model: Snom D785 IP Phone (fw. version 10.1.175.16) Provisioning: Standard 3CX auto-provisioning using the stock 3CX Snom template Network • Phones and PBX reside on...
  2. Windows App/Webclient/PWA issue

    Hi Team, We have two on-premise setup of 3CX V20 Update 7, with one running on Debian(for testing) and other one on windows. We are experiencing issues with the Debian install. The only difference in the settings between these installs is that the windows install uses http and https ports as...
  3. Solved Yealink T53W Won't Provision

    New user to the cloud paid version provisioning my first phone. I've followed the directions and read all of the posts but no luck. I've also put the phone in a DMZ as well as in front of my firewall. It's reaching the 3cx server and I can see the extension info in the phone's UI. I've...
  4. Registration Failed - Gigaset N300a IP

    I have a Gigaset N300a IP that is connected to the Linksys Hydra Pro 6 router. I have been having issues for couple of months now where I get registration failed. I was trying to fix it, it seems to apparently be routing but still don't know how to fix it. So I changed on the Gigaset interface...
  5. Cisco SPA504G Registration Failed Error 480 After V16 to V18 Upgrade

    I wanted to update my earlier thread with the same title, to advise the resolution. But as that thread is now locked, I am creating this new thread. The text of my message posted to the original thread is included below, after the resolution. RESOLUTION It transpired that this particular phone...
  6. Cisco SPA504G Registration Failed Error 480 After V16 to V18 Upgrade

    Two years ago, I used the info at https://www.3cx.com/sip-phones/cisco-spa/ to successfully provision a SPA504G phone using a custom template. Subsequently this phone has worked consistently with 3CX version 16. However, after upgrading to V18, registration failed for each of the phone's four...
  7. 3CX v16 and SIPTRUNK.com GW1/GW2 issues

    Recently, I have been having random issues with my v16 (16.0.8.9) system connecting to gw2 and having calls fail. It seems to reconnect to GW1 eventually, but there have been times where I have had to unregister and reregister the trunks to force it from GW2 to GW1 again. I have the default...
  8. Solved Deskphones don't register upon failover from production system

    Our internal deskphones are not registering with the failover server after the failover process happens. The phones are set to register with the public DNS name of the 3CX system. The public DNS name has been put into our internal DNS structure and it resolves to the correct internal IP...
  9. Cannot Register ANY Phones

    We have been running our local 3CX instance for a number of years. Recently we needed to add new phones, but have been unable to do so.... I have gone as far as setting up a new 3CX Server to rule out a configuration issue, but it appears that there's something that I'm missing as both refuse to...
  10. Authentication error because of using same nonce by 3CX

    Hello, This is the second time over a period of one month that I am experiencing periods of authentication reject messages while registering to a DIDLogic SIP trunk we are using and the reason for that is same nonces in register messages sent to trunk provider. The problem is that the SIP...
  11. 3CX phone client spam registration

    We are experiencing some fun spam here and I am not sure there is much we can do about it, but wanted to maybe make a suggestion or see if anyone else has come across this and found a way to deal with it. We have a client who had an employee with a 3CX mobile client installed on their cell...
  12. 3CX: not reachable, DNS error resolving FQDN, or service is not available

    I've made a change to the network with access to WAN and adjusted services accordingly. However, with 3CX (Windows installation, and then replaced with a Debian installation) I'm having such a difficult time getting 3CX working again. I'm receiving the following log messages when registering...
  13. Solved T48S won't register, but appears in phones list

    I have a small 3CX system with a couple of Yealink T48S phones connected. 3CX runs in AWS and the two T48S phones are in two different locations. Each location has a Raspberry Pi running SBC. One of the T48S phones is still working properly. The other phone will no longer register. I've...