remote connection

  1. Audio Issues on Remote 3CX Windows App v20

    Hi, We are experiencing issues with some extensions being used remotely. Our 3CX system is hosted in Dubai, and we have users in Pakistan. While they can use 3CX on mobile devices without any problems, there is no audio when using it on laptops with the Windows app. However, when accessing the...
    • Edmo
    • Thread
    • audio no audio on 3cx app no sound remote connection sound
    • Replies: 2
    • Forum: Windows

  2. Remote phone keep going to no service

    I have several remote Yealink T42S phones connected to the internet using Yealink wireless adapters. They are all configured the same way using direct SIP (STUN - remote). However, one phone recently started losing service. This issue began when the client's ISP changed their router. I noticed...
    • dza
    • Thread
    • no service remote connection remote ip phone
    • Replies: 2
    • Forum: Yealink

  3. Solved New Windows App/Web Client not working outside LAN

    The new windows app (nor the web app) does not transmit or receive any audio when making calls for users who are outside our LAN (at home, over the internet) where the PBX is installed. I say outside the LAN, because that is the best that I can describe it. Some immediate troubleshooting...
    • MSET
    • Thread
    • audio remote connection v18 v18 3cx webclient v18 desktop app web client
    • Replies: 4
    • Forum: Phone System / PBX

  4. 3cx Ports at Remote Sites

    I am using UDM Pro at my job for each of our locations. Currently, our main building where our 3CX phone system is setup is not using a Unifi system (yet). If I try to access the port (port:5001 lets say) from my remote Unifi location I can't access the main location that uses a Cisco system we...

  5. Remote provisioning Yealink T42s

    Dear all, I'm trying to provision my Yealink T42S but I could not get it to work at all. I have tried the following: (1) Disable trusted certificates on the device; (2) Disable SSL/SecureSIP Transport and Ciphers (Settings > Security, scroll down to the bottom of the page and untick) (3)...

  6. Solved Remote connections from same WAN IP as SBC

    I have what might be an usual issue with 3CX and I'm trying to figure out what might be causing it. I'm learning 3CX as I go along, so please forgive any glaring gaps in my knowledge. Recently, everybody on the system has been sporadically receiving calls from telephone numbers that also...

  7. Remote Connection Log

    Howdy folks! 3cx sends me a notification every time a remote IP is black listed for too many unsuccessful authentications. Where can I see a log that shows the successful remote authentications? Thanks!
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