restore

  1. 3CX migration questions

    I need to migrate our 3CX install from one VM to a new one so I can set a new password. To try and minimise downtime as much as possible (we are 24/7, 365) I was planning to have the new VM basically setup and ready to go waiting on the restore backup screen so I can save a backup from our...
  2. Wesley | Ruijs IT

    What is included in the backup.

    Hi, I was wondering what is and what is not included in the 3CX backup. A far as I know the settings for auto update and backup location is not included.
  3. swiftechinc

    editing backup config file

    Sanity check... I restored from a very old backup 2 days ago. Doing so deleted some important messages. I have another more recent backup that I could use, but that backup was the reason for the restore. A former employee had whitelisted a single IP range that isn't in a range that anyone I know...
  4. Restoring from backup

    Hi, I have an issue with restoring a backup. I have a backup from september 2022 and want to restore it to compare some configuration that's been done since then. This is a Windows installation and the backup version is 18.0.3.461. I created a new test VM and installed the latest 3CX v18...
  5. Solved Upload backup stuck

    I'm trying to create a new 3CX server on a Lightsail instance. I have an existing setup (on Lightsail), from which I have a backup that I want to setup on the new instance. I have been trying to install from portal.3cx.com, however when I get to the page where it asks me to upload the back up...
  6. kinetix

    Restoring V16 to V18

    Can you tell me if I am missing something? We have done dozens of V16 to v18 upgrades now. It seems each upgrade results in the AUTOMATIC BACKUPS being DISABLED and we need to go back into the Management Console, and re-enable the option. Is this intentional and I am missing the reasoning...
  7. kinetix

    Scheduled Backup - Multiple Profiles

    Currently, you can Schedule a Backup, and select your options. As an example, would be GREAT to be able to have a DAILY Backup that backed up all but recordings, and a SECOND Backup that ran WEEKLY that INCLUDED the Recordings.
  8. accentlogic

    Move Firmware and Faxes to single backup and restore options

    Please move the Firmware and Faxes option from "Custom Templates, Logos, Fimwares and Faxes" to their own options, like Voicemails and Recordings are now. On larger systems these can grow to several GB. This would help significantly reduce the size of scheduled backups on older and larger systems.
  9. Solved Migrate from G Cloud to AWS - FQDN not working

    I am wanting to migrate from Google Cloud to AWS. I did a test migration before I transfer over 10 PBXs by doing the following: Full 3CX backup including FQDN on Google Cloud Installed 3CX on AWS Marketplace, and instead of entering in the licence key I chose restore from backup Chose the...
  10. ArtR

    Changing FQDN, what other consideration to plan for?

    Hi All, Reading about changing our FQDN as the existing one shows our company name, and as we want to run some sub-brands its not ideal so looking to make it more generic. Found another post where YiannisH says to do:- But what else do we need to take into account? Do we need to resend all...
  11. Setting up backup OnPrem PBX - Can't Provision Phones

    Hi all, I'm trying to set up a backup computer with 3CX as a way to minimize downtime in case the unforeseen happens to my main PBX, I can quickly swap it out and be up and running. So I took a backup of my current system, copied it over to the new machine, restored it, and connected it in the...
  12. Levi Koenig

    Restoring Backup To A Fresh Instance Using PBX Express - Best Steps?

    Hey there! About a year ago I used the 'PBX Express' to setup a 'Professional' License of 3CX in Google Cloud. I loved it! (it was the main reason we switched to 3CX considering how easy and quick it was to setup!) Now its been over a year, and I have gone through a couple updates and most...
  13. Migrate to Lightsale with PBX Express

    I am doing some testing and attempted to migrate my local Debian installation up to Amazon Lightsail using the PBX Express tool (first time using it). I went through the wizard expecting to see an option for providing a backup file, but never did. Now I have an instance running up in Lightsail...
  14. Backup and Restore over MS OneDrive

    Hi all We are able to set a local backup on c:\, on FTP: and on Google Drive, but not on a OneDrive Directory. 3CX has excellent support for Office365, so it should be possible to copy a backup also on a OneDrive Share as well. Would be a great Thing! And lots of our customers would be very...