retrieve

  1. Park & Retrieve Functionality

    Hello, I am new to 3cx, we currently run a Mitel that I intend on replacing with 3CX and Fanvil X210-V2. I am wondering if the following would possible.... Parking Call... 1. Press 'Park Call' 2. Call is parked to next available space i.e. SP4 3. Load speaker activated.... User announces over...
  2. How can I get call history record

    I know we can Enable CDR from Settings -->CDR, but I believe we can just get the call data record that is made after the time I enable CDR, right? But I already have many records in DB, how can I retrieve them? Can these be retrieved from 3CX's Database directly.