ring group caller id

  1. Call handling using queues and/or ring groups

    Good morning We have following 3cx setup: 3CX Version: 3CX Pro 8SC, v20.0.1.731 Server OS: Debian GNU/Linux 12 (bookworm) Is the 3CX Server Hosted and where? On-Prem by (InterXion) Provisioning Method: Local SBC (Raspberry Pi) Trunk Provider or VoIP Gateway Make/Model: Peoplefone We are a...
    • tja
    • Thread
    • call handling incoming call queue ring group caller id ring group routing
    • Replies: 3
    • Forum: Phone System / PBX

  2. Disable Ring Group name in caller ID in 3CX cloud free

    Hello all! I'm using a free 3CX Cloud Free system for my home land line number. I have a ring group with the wife to make sure the call rings on both our 3CX apps. The problem is that I have an Cisco 6851 Phone and when I receive calls on it before 3CX it would show CID:+XXXXXXXXXXXX but now it...
    • MyastanPatrin
    • Thread
    • cisco 6851 ring group caller id
    • Replies: 2
    • Forum: SMB

  3. CFD Transfer to Ring Group, Desk phone shows transfer instead of ring group name

    I have a CFD app created as our IVR Digital Receptionist. When an option is chosen in the CFD app, it transfers the call to various ring groups. When the desk phone shows that a call is coming in (via the ring group), it shows that the call is transferred from the CFD Extension instead of...

  4. Phone Ring and Caller ID NOT following to some in ring group after Digital Receptionist menu press implemented

    Hi been going round and round with this. Now time to ask the pros... So, Hosted PBX (Pro 18 8SC) SIP Provider (Flowroute)DID set to ring extension in SIP Trunks. The extension is 800all (a ring group with 6 phones and 3 softphones). In this scenario all works as expected, the phones ring...
    • skycom10
    • Thread
    • caller id digital receiptionist ring group caller id softphone
    • Replies: 9
    • Forum: Phone System / PBX

  5. Yealink T53 does not display ring group name

    Hello, I wanted to share a solution for a problem related to the ring group name. Let say I have a ring group with number 1001 Basically on the Yealink phones, I could not see the ring group name displayed when somebody called the 1001. I have the right config in 3CX (In contact -> Add Group...

  6. CID, Format Ring Group Name

    Running on v15.5 The CID shows the following: Ringing From +16195551212:For. +16199284249 For. Is the truncated name of the ring group, "Forgotten Barrel" What I want: Ringing From: (619) 555-1212 Call for Forgotten Barrel Is this possible? Thanks much, ~Dave

  7. Multiple Inbound Caller ID Prefixes

    We are having a small issue with caller ID prefixing where a call is getting multiple prefixes added to the CID as it passes through our Inbound Rules, Ring Groups and Queues. For example, a call comes in via a particular Inbound Rule named ‘My DID’ and then passes to a Ring Group called ‘My...
    • Matt Campbell
    • Thread
    • caller id; inbound cid did display inbound caller id inbound rulename prefix queue queue caller id ring group caller id ring groups
    • Replies: 2
    • Forum: Phone System / PBX
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