ringing once

  1. Call Queue - Caller Does Not Hear Ringing After First Ring

    A couple questions ringing of incoming calls to a Queue, and dial delay on outgoing calls. Setup: Office Hours...Assigned Incoming DID Office Hours...Office Open...Route Calls to Call Queue So this is the second installation that I set up users in a Call Queue and it has been reported that a...
  2. Inbound Calls Only Ringing once

    Hello anyone that can help me, 2 or 3 of my customers are experiencing this same issue. On inbound calls the phone will only ring once the jump to the next step in the call flow whether it is voicemail or another extension. This issue only happens on Monday, by Tuesday it has resolved itself...