In v18, our users used to be able to set up their own schedule so the app would automatically switch their status from Available to DND and vice versa.
I can't find how to do this anywhere in v20.
The office hours used to be located under "User"/Settings/Schedule.
Can anyone help point me in the...
Hi,
I have created unregistered extension numbers 901, 902, 903 and 904 which is not in 3CX system range (registered range of numbers at provider is from 700 to 899) and I try to set "Automatically switch status to available during office hours". For numbers from 700 to 899 si working smoothly...
We have our system set up to automatically switch during office hours. But it puts all phones in DND mode. This would be fine, especially with people working from home. Unfortunately we have some over zealous sales people who would like to work outside of those hours on occasion.
When the system...
Hi,
I am setting up an extension that has different office hours from the pbx (08:00 - 15:00 instead of 09:00-17:00).
However, I noticed that from 15:00 and on, when I go in 3cx management console, click on the extension and select 'Status", it still appears as "Available".
I would expect that...
Hi All,
Has anyone else observed their Auto Switch / "Set to Available during office hours" not applying correctly after updating from v15 SP4 to v15 SP5? We updated to SP5 on Saturday evening, and just noticed this morning, that multiple extensions with the "Set to Available during office...