silence

  1. BSBESIT

    On Hold Music - Not working for callers

    When someone calls in they are greeted with a menu right off the bat. After selecting an option they are then forwarded to that extension. As the physical extension is ringing in the office, the caller is hearing silence. What the heck is happening? This is a new issue and I have not...

  2. Desktop App - Possibly to stop ringing / popup on incoming calls?

    I've installed the new desktop app on a clients workstation (Apple Mac OS 10.14.6) and as with many of our users, they prefer to use their IP Desk Phone and they want to use the desktop app just to monitor their call queues, extension status's etc. But every time they get an inbound call, the...
    • dommyG
    • Thread
    • desktop app mute ring volume silence stop ringing
    • Replies: 1
    • Forum: Web Client
  3. NicholasBarnes

    1.3s delay before "Prompt Playback"

    I'm just starting out with CFD and so far have most of it worked out. However, I have one problem I can't seem to avoid. Consider a simple call flow - play three audio files and then hang up. The problem is that a 1.3s delay is being inserted before every audio file (red 'X' in the image) which...

  4. Call re-receive after hang up

    Hi, this is some sort of strange behavior: 3cx 64 sc pro, 50 of the total extensions are in the same lan; extension 200 that has only Yealink T29G calls extension 201 that has Yalink T46S, Windows App and Iphone App installed; all three ring simoultanously, 201 answer from the yealink and makes...

  5. Calls randomly going silent mid-call

    I currently have an issue at one of my sites, even with internal calls on our LAN. Basically, the calls go through fine, both sides can hear each other and then randomly it'll go silent for 5-10 seconds, and then back to normal. The phones are in their own dedicated VLAN, with QoS enabled...
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