siptrunk

  1. Enable/disable SIP-trunk on V20

    Hello, On v18, SIP-trunks could be deactivated by disabling both incoming and outgoing calls. This is no longer the case on V20, SIP-trunks remaining active even w/ all calls disabled. Editing the SIP trunk credentials (to make them invalid) results in regular error notifications at each...
  2. Solved 3CX v20 there is no ip based trunk

    Hi, We performed the upgrade(Version 20.0 Update 2 (Build 715 Release)) to our on premise instance with Pro license and we are noticing that there is not generic profile under the sip trunks, is there any config required to add it? Br, Leo
  3. rjamesm2884

    SIPTRUNK outbound settings for 3CX V20

    Can someone share the default outbound settings for SIPTRUNK with 3CX V20? I can receive calls but my outbound calls are failing.
  4. Unable to select IVR menus starting from Call Flow App from external call

    Hi, i'm trying to setup a call flow app in order to properly handle holidays according to my business (we offer helpdesk service and we are open for support also in some holidays and closed in others) since the standard holidays doesn't work for me. i've created an app that routes the call to a...
  5. Multiple SIP trunks for outgoing call

    Hello Again, Community! We are hitting a roadblock getting Telnyx and 3CX to allow for multi-number support. We believe it might be because 3CX does not support Telnyx as a SIP provider out of the box. It looks like Twilio is natively supported, but we thought we would get feedback here before...
  6. SIP Connectivity

    I followed all steps to connecting my Skyetel to 3cx and read careful instructions for both sites and my number has a green box next to it insinuating its operating but when I go to dial a number it gives me the code: WEBRTC is not registered I am very unintelligent when it comes to IT/Tech...
  7. About SIP Trunk

    Hello, I would like to share your wisdom. I am using 3CX in Japan. I would like to use 3CX with a fiber optic phone in Japan. Is there any good way to do this? I used to use it for call forwarding, but now I would like to make outgoing calls using my current fiber optic phone. Our current...
  8. Sip trunk ims.imscore.net Ip

    Hello, I'm struggling to get a sip trunk to work My 3cx (latest version) is hosted bij 3CX an therefore using 3cx ip adres. The resolving proxy is ims.imscore.net but it seems that ims.imscore.net does not allowed resulving from the ip adres from 3cx only from the ip adres provided by the...
  9. amannick

    Generic Option not visible in SIP Trunk

    Hello Team Wish you very happy new year. I am trying to set up VoxBeam on 3CX Standard 16 SC. But I am not getting Generic option under sip trunk, Not sure if 3CX v18 Standard have generic option or not? Also if anyone knows how to set up VoxBeam on 3CX let me know.
  10. Outbound Caller ID - Character not allowed V18

    Hello, I am a user of the wonderful 3CX platform. Just wanted to report a potential issue in the V18 update. My case is that my SIP-Trunk needs to use the "-" character in the Outbound Caller ID. Since V18 this character is not allowed in that field. See screenshot attached, saying: Only...
  11. Unsupported Can´t Receive Inbound Calls

    I have a generic Sip Trunk, i can make calls to the outside using outbound rules, but when someone tries to call me there is no signal. Looking at the .pcamp file that i capture with the 3cx Management Console, i can see that the SIP Trunk makes an invite, but our 3cx Client does not respond...
  12. Contact lookup by Sip trunk or Call queue

    Hello. I have 3cx server and integrated CRM database. There are 3 sip trunk on 3cx server. Every sip trunk associated to their call queue, so, I can assign agents to sip numbers. Every sip trunk number belong to different company. We offer call center service to their. As I know, 3cx server...
  13. Random Calls Dropping

    I have a customer with what seems to be great internet with great speeds. I just installed a new phone system for them about a month ago, and there is a huge problem. Random calls on random extensions completely drop around 4 times a day. These calls usually drop around 28sec to 1:30 into the...
  14. Solved Outbound rules not created with setupconfig.xml

    hello all, I'm new in the automation of 3cx installation with setupconfig.xml. I just templated a file for my company, which is pushed with puppet. Then when the package 3cxpbx is installed, he reads the /etc/3cxpbx/setupconfig.xml file well without error. But when i access to the webinterface...