startup pro

  1. Remote Extension

    Hi, How do I setup a remote extension with Startup pro? Is STUN still the way to go? Assuming it's not supported but should still work for one phone on a remote network?
  2. Solved IP Blacklisted

    Hi, I setup a new Startup Pro account, ordered a phone with SBC support. Yesterday I added this phone to my account (Yealink T53W). After adding the phone my IP got blacklisted and I cannot log into my account anymore. What should I do to solve this? It has been over 24 hours I think, I...
  3. Outgoing Call From Voicemail

    Hi, Is there any way to enable outgoing calls from VM in Startup Pro?
  4. Call Pickup Permissions in Startup

    Hi, *20* not working to pickup another phone. Where are these permissions configured in Startup?
  5. Startup Pro - No call or chat reporting visible

    Hey, New 3CX user. I've set up an SIP Trunk with a telecom provider and the 3CX platform seems to be working correctly. What I can't figure out though is where or why I can't see call reporting. It says on the licence feature list that it should be available with Hosted Startup Pro but I...
  6. Voicemail Pin Numbers

    Hi, Is there anyway to see users pin numbers for their voicemail or is it just sent via email? I have a business manager who would like all their employees pin numbers.
  7. Solved Startup Pro Phone Provisioning X4U-V2

    Hi, First time setting up a new client using Startup Pro. Followed the guides on adding users and SIP trunks etc which seems to be okay. Problem I'm having is provisioning phones. Trying to add a Fanvil X4U v2 initially before I add the others but phone doesn't appear to be provisioning. Phone...
  8. StartUP Pro Can't Access WebClient

    I'm paying for startup pro, but I can not access the webclient from the portal on either my home IP or when tethering through my phone's cell connection. Each time I get prompted to login for an extension, which is what I saw when my IP was blacklisted before, but I don't know the extension...