status change

  1. Copy Agent Status history to another database

    Hi all! I am trying to copy the agent status history to another database, like Postgres. I will use this for my custom report purposes in our call centre. I already have the integration for copying the CDR output table every 15 minutes from 3CX to Postgres, but this integration does not have...
  2. Arthur.b

    Change status based on internet connection

    Hi everyone, A client brought up a feature that would be very useful for mobile users. The goal is to automatically set the status to "Available" and stay connected to the queues when on the company's Wi-Fi. When switching to 4G, the status should change to "Custom Status 1," indicating that...
  3. Patch verb xapi/v1/Users({Id}) not working for CurrentProfileName

    Hi, Using the https://mycompanyname.3cx.us/xapi/v1/Users({Id}) enpoint I can "Get" the "CurrentProfileName" for my user, but when I want to try and change the "CurrentProfileName" with a "Patch" command it just does nothing. I tried to change the "FirstName" with a "Patch" command and that...
  4. JamieLewisIBT

    Ability to change/view current user status via admin in 3CX Desktop App/Web Client

    On the user page it would be helpful to change or view the current status & if they are logged in and out of the queue
  5. Change all user status

    Hello 3cx We want all user statuses to change to Away once office hour end automatically every day. Is it possible?