system owner

  1. No System Owner -- v20 Hosted AI / 16SC Tier

    I'm still working on setup of my environment for a deployment later this summer. While cleaning up a couple test extensions getting the trunk setup, I think I deleted my system owner. Right now, I am the own user on the instance and have "Owner" role, not "System Owner." What can I do to...
  2. BIS-Admin

    How to reset [system admin] & [system owner] password?

    Hi all, Is there another way to reset the [system admin] and/or [system owner] password than via the Admin Console >> going to the [system admin] or [system owner] user and clicking the [Reset password] button and then following the link sent via eMail?

  3. can't logon v20 system owner account after upgrade

    I attempted the upgrade from v18 to v20 on my self-hosted 4sc free on vultr. The upgrade installed debian version 11, then failed and would not allow to try the upgrade again because debian is now version 11 and not 10 or 12. I shutdown my v18 host and created a new host using the v20 3cx...

  4. Solved Can't restore v18.5 backup to a v20

    Hi, I waited a bit long to update my 3CX on premise, currently version 18.5, My licence key expired, and i can no longer update or validate the renewal of my key. Support told me to do a fresh v20 install and upload my backup, but the backup failed because it does not contain a system owner...
  5. SteveITS

    Replacing/renumbering the System Owner

    Since the advent of the install wizard I've usually chosen the legacy option and just set things up as we normally do. I let it do the wizard yesterday and it created x100 as the system owner. In the case where a client wants to use x100, is there anything special needed to replace that...

  6. Strange Call Routing between Queue and System Owner Extension

    3CX Hive Mind, We have a weird one for you. Has anyone else experienced this? And if so do you have any idea what is causing it? We have experienced this twice now. The first time was with a customer's system. The second time is with ours. We first noticed this after having to...

  7. FYI-System Owner Changed to Standard User

    I am creating this post as an informational piece to other users who might have an issue where the management user who was a System Owner, suddenly reverted to a standard User, with no rights to administer the system. Having this issue, in my search I found this post...

  8. Separate "root"-login from "system owner"-User

    A user with "system owner" rights can change the e-mail address in the menu "Security" / "Root-Credentials" and let himself send the Credentials for the "root"-login. Is that wanted? We have our own hosted 3CX and like to "have our root-login back": Is it possible to separate the...
    • 3cxjan
    • Thread
    • root credentials system owner
    • Replies: 0
    • Forum: Server
  9. JohnWoodCC

    Unable to clear extension in Webclient

    When logged in as myself the System Owner, I am unable to clear extensions in the Web Client. I click on the three dots and clear is not an option. I can clear extensions of users that are in the same group as me(IT), but for any other group, I cannot clear extensions. I did a quick search on a...
    • JohnWoodCC
    • Thread
    • admin console system admin system owner web client
    • Replies: 9
    • Forum: Web Client
  10. JamieLewisIBT

    Restrict access to updating the system at a Manager level

    Can you please restrict anyone other that system owner and system administrator with the ability to update any of the software?
    • JamieLewisIBT
    • Thread
    • console restrictions system owner updates upgrade
    • Replies: 0
    • Forum: Server

  11. Solved System owner right changed to user

    Not sure how, but my System Owner status has changed to User. Coincidentally, this happened after I upgraded to Dedicated Pro 4SC Version 18.0 update 6 (build 908) Any suggestions what to do now? Thank you

  12. Solved Changed System Owner, Now Locked out of Management Console

    We set up a client 's 3CX system today (version 18 update 6). They needed the System Owner changed. When I changed the System Owner the console logged me out and won't accept the old username and password. I know the email address associated with the new System Owner, but don't know the...
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