Hi everyone.
I'm looking for a way to allow clients to call certain extensions without having to start a chat first. Some have limited mobility, so I have created a phonebook page they can access on there phones, they can navigate the page with accessibility but I need them to be able to call...
When using the 3CX Live Chat Plugin, when a new message is received, the queue name associated with the plugin is identified.
However, if the extension's or queue's 3CX Talk URL is used by the participant, it comes across without identifying the source of the message.
We have a client that will...