tapi

  1. TAPI für PASST von M-Soft

    Hallo Zusammen, wir haben einen Kunden von einer Auerswald auf 3CX umgestellt. Nun funktioniert die TAPI Ansteuerung der Software "PASST" von der Firma "M-Soft" nicht mehr. Windows dialer.exe sowie ephone.exe funktionieren einwandfrei. Aussage von M-Soft ist, dass der TAPI-Treiber von 3CX...
  2. Client v20 with TAPI and missing events

    Hi, first of all, thanks for releasing new client with possibility to control deskphones. There is still a problem, just present in client v18, that for forwarded attended calls on the destination PC the TAPI events are not fired, when the destination deskphone (or softphone) connects to the...
  3. CRM Intergration (TAPI)>

    forgive me I've moved from Print to start in a telephany support role and i am certified. Currently we're implementing a test enviroment, we're using TAPI intergration so that when ABC wihin the CRM calls in through the desktop app V18 there name and number is resolved against that number...
  4. 3CX Tapi dialup for V18 Desktop App

    Dear 3CX, I would like to know if it would be possible for the Windows dialer.exe to talk to the V18 Desktop App. The older Windows client used the TapiPlugin for this but this doens't work for the V18 Desktop App as i've seen so far. One of our customers used the Tapi for an application they...
  5. 3CX Windows Client Yealink Headset Integration with ESTOS ProCall and t38printer TAPI

    Hello there, we are trying to deploy a new 3CX Pro PBX for one of our customers. The customer already uses ESTOS ProCall with DATEV contact replication via MetaDirectory. They work on terminalserver based systems and are using an Alcatel IP Softphone on the local workstation to dial when they...
  6. Sepultura

    Question about TAPI

    Hi, I've got a few questions about TAPI: Is an incoming call announced via TAPI to the TAPI client (aka CRM)? If yes to 1: is also announced if the call was accepted or missed? If yes to 2: what happens if the call is acceppted on the iOS app instead of the Windows app? What happens to TAPI in...
  7. Integration 3CX avec CRM/ERP

    Bonjour, Essayant d'intégrer 3CX à notre système ERP, je chercher la bonne façon de le faire. Les objectifs sont les suivants: reconnaissance du contact la fiche client/fiche support doit s'ouvrir automatiquement dans notre système passer des appel sortant depuis notre système ... 1) L'outil...
  8. Tapi Driver behavior

    Hello System: Professional Jahreslizenz Version 15.5.15502.6 I've made an installation of the most recent 3cx and tried to implement tapi for the customer. Unfortunatly I'm not able to get the multiline tapi to work on the system (win7 and win10) Though I can install it and add the line it...
  9. Multiline TAPI on terminal server works only after Dialer is started

    The client of our CRM application has 3CXPhone which works in regular Windows but has problems in terminal server environment on Windows server 2012 R2. In terminal server TAPI works only after starting Windows Dialer utility. What is 3CX missing without the Dialer?
  10. Single Tapi V15

    Is there any chance to get a single TAPI Plugin (or Multi-Line-TAPI) running on Win7-32Bit Unfortunately, due to our software-development software we can't update to Win10 yet.
  11. Multiline TAPI: How does it know where to connect to?

    Hello, I try to use the multiline Tapi, but it just wont work. The ini file is configured - in the software I want to use it, the lines appear, but are marked as "not online". Where does the TAPI driver know from where to find the 3cx IP? It is not in the same subnet. Thanks, Steffen Maier
  12. 3cxClient - Disable inbound calls

    We use WebClient to control deskphone calls, but still need the 3cxClient application for tapi and Auto change status when idle. Please add an option to disable the 3cxClient toaster pop, and deny inbound calls to 3cxClient so that the softphone does not ring. (similar to the UNTICK = Enable...
  13. CRM Integration using call control API + TAPI

    I'm a developer trying to integrate 3CX (PRO) with our CRM system and I'm looking for the right way to do this. Basically I want to achieve the following: * Incoming calls should be displayed in CRM * CRM user can click on a button in CRM to accept the call * CRM user can click on a button in...
  14. Jan Kohlmeyer

    Android app & Tapi

    Hi, I have a Windows-PC with the 3cx client 15.5. If I use the Tapi my snom is dialing. I am also using the 3cx app on my android phone. Now I want to throw my snom off my desk an use only the andoid phone, but I still want to use the Tapi on my Windows PC. Using TAPI should animate my...
  15. Hotdesking and TAPI / CRM Integration

    Hello @all, we´re currently having some issues with Hotdesking. I have tried snom 370 and 760 phones and yealink T41 phones which are all supported for hotdesking. Basically it works, I can log on and by pressing the first BLF key. So far so good but what happens if you add TAPI or...