teams direct routing

  1. Teams direct routing call quality

    Hi, We are testing out teams direct routing with 3cx and so far I've got it working as expected, which is good news. Is there a way to improve call quality? While it's certainly usable, it's not particularly amazing and not quite as good as just using 3cx directly. Thanks!
    • liamkelly
    • Thread
    • 3cx microsoft teams direct routing
    • Replies: 4
    • Forum: MS Teams

  2. Teams Integration E164 processing

    Hi, I have got team integration working really nicely and call quality is really good. Using self hosted with own domain. I had to disable E164 processing for Teams outbound calling otherwise call doesn't get through and I get this in the log 29/04/2022 11:05:27 - [Flow] Target endpoint for...
    • dniasoff
    • Thread
    • 3cx integration with teams teams direct routing teams integration
    • Replies: 1
    • Forum: MS Teams

  3. Solved Direct Routing MS Teams

    Hi, is there an oppurtunity to use direct routing if my phone numbers are with Microsoft? Meaning: Out: MS Teams -> outbound calls -> 3CX -> SIP Provider In: MS Teams Would love to speak to someone who has more exp on this. English x german should not be the issue. Greetings, Masi
    • iammagic15
    • Thread
    • direcot direct routing ms teams teams direct routing
    • Replies: 1
    • Forum: Office 365

  4. Cannot call in or out after integration

    I set up 2 extensions to test the 3cx Direct Routing and I get the attached errors in 3CX. I cannot see why this would be happening, Is it a problem that we are seeing the port 5061 on the requests? I'm pretty lost here as to what could be going on.

  5. Dial plan settings for Teams integration

    I have been successful with the integration of our 3CX implementation and Teams for one trial user at this point. During the configuration process, you have to select a particular dial plan. We have selected "United States". Does this dial plan allow you to make calls to other countries? I...
    • dashbrook
    • Thread
    • 3cx integration with teams dial plan teams direct routing
    • Replies: 3
    • Forum: MS Teams
  6. Patrick_Frigon

    Solved Teams Direct Routing Fail to dialout or dial in

    Hi, We try to install teams Direct Routing from Hosted 3CX 18.0 Update 2 (Build 314)Version. - My sync Microsoft 365 was done - My certificate was succesful loaded - the synced With Ms 365+Teams was done from my user - My Ms Licences is M365 Buisness Voice without calling plan - i see the...
    • Patrick_Frigon
    • Thread
    • 3cx integration with teams teams direct routing teams integration
    • Replies: 33
    • Forum: MS Teams

  7. 3CX Extension's Status (Presence) based on the user's teams status not working

    Hi All, I have already setup the M365 integration with teams along with teams direct routing. Everything is working fine except the user's extension status based on Microsoft teams status. This will cause issue especially when the user is a part of the ring group and out of office or already in...
    • Bipin Gurung
    • Thread
    • 3cx 18 microsoft 365 in presence status teams direct routing
    • Replies: 6
    • Forum: MS Teams
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