telnyx

  1. Texting through 3CX with Telnyx

    Does anyone have experience with both of these providers and sending texts through them? Since 3CX no longer works with Telnyx, there isn't a lot of help on the corporate 3CX side. Unfortunately, Telnyx's documentation is also pretty bad. This is where I am. I have a sip trunk set up for SMS...
  2. Can't receive SMS messages with an alphanumeric sender in v18 Update 8

    We upgraded our PBX to v18 Update 8 last week but since then we have not been able to receive any SMS messages that have an alphanumeric sender ID through our Telnyx trunk. SMS messages that have a standard mobile number sender ID received at the same DID come through fine to the same...
  3. Calls Failover even though trunk registered

    Hello, Using Telnyx with 3cx version 18 update 7 and getting sporadic inbounds calls going to my failover #. I have 4 DID's and 3 seperate office connected via SBC'S to this 3cx instance. Telnyx shows calls being sent to the failover # even though trunk is registered. I have set the failover #...
  4. fax machines

    Hello I've been tasked with moving my Ricoh MFPs off of their POTS lines for faxing. I was able to set up a fax extension in 3CX and put the details into the Ricoh. We have 2 sip providers but only one (Telnyx) provides T38 service, so I put an outgoing rule to forces calls from the fax...
  5. Clark-Ritchotte

    Telnyx New Trunk Missing from Template List

    I had to re-build a clients Hosted instance as they didn't pay for it in time, and now when we go to build out the trunks we can't find Telnyx as a trunk template under US or worldwide, where did they move it to?
  6. alex_CCI

    SMS V18.5 Update - Telnyx | Receiving Fails

    After doing weeks of testing I have come across this issue where I suddenly have stopped receiving sms after updating to 3cx v18.5. I have read through all these forums, docs, and contacted 3cx through the chat. Which then was recommended to post on here about it maybe someone else has had the...
  7. Telynx or not?

    Hi I know there has been some kerfuffle between 3CX and Telnyx but I used them extensively for my paid 150 user self hosted 3CX system at my day job so my other company I run has it's phone # there too. I wanted to used a StartUP instance for it (1 or 2 users, voicemail, etc) and the...
  8. Redundant Cloud Providers

    Hello Internets, As we approach the completion of our migration to 3CX, I'm pondering a backup to Flowroute, in which we have over 500 DIDs ported in. As a whole, I've found Flowroute to be very good with several caveats: 1. Some months ago, AWS had several outages over a short period of...
  9. 3CX Preferred SIP Providers in replacement of Twilio and Telnyx

    Hi, Since Telnyx is now officially not in preferred list of 3CX SIP providers and Twilio is also going to deprecate support for TLS 1.0 and 1.1 what are the other reasonable and reliable options to replace the SIP provider. 3CX setup is in Canada region. Please advise. Thank you.
  10. Chris Walters

    Solved Telnyx blocking anonymous outbound

    https://support.telnyx.com/en/articles/3546251-caller-id-number-policy When using the default *5 dial code to block outbound caller ID, I get this response: 192.76.120.10 replied: 403 Caller Origination Number is Invalid D35; from IP:192.76.120.10:5060 How can I alter the SIP headers the way...
  11. Just enabled SMS messaging

    I just enabled SMS messaging via Telnyx & 3CX and it works well. Some suggestions (and I'll cross-post in feature requests too): 1) Auto-append the "+1" on outgoing texts, if applicable 2) Allow incoming texts to be routed to all agents in a queue, then once an agent claims the text, continue...
  12. acontreras

    Trunk authentication error on Telnyx only on new deployed instances V18

    I'm having some issues, deploying 3CX with telnyx sip trunking Error: SIP/2.0 407 Proxy Authentication Required technical details: 3CX cloud hosted on Amazon V 18.0 (Build 314) Register to:sip.telnyx.com Authentication type Don't required IP base Call options: Allow inbound calls and Allow...
  13. Solved Telnyx SMS question

    Hi, I am trying to send a message through 3cx to a remote SIP server. Created Trunk connections between them. Calls are going flawlessly but when I try to send a message through, 3cx replies back with 403 forbidden. I have set up Telnyx messaging service and added the route too. Any help...
  14. SMS useless when not able to change "FROM ID"

    We tested with Telnyx & Twilio. The SMS Service works great but is useless unless it is possible to set a custom "FROM ID". This must be done from the 3CX side. I think this should be simple to implement and would ad a huge improvement to the usability of the service. "YOU HAVE INSUFFICIENT...
  15. Solved telnyx caller id when forwarded to external number

    Hi we are trying to configure our after hours reception service call forwarding Have changed outbound parameters displayname and user part to originator caller id but we still get the 10 digit did number from our main inbound line. Has anyone figured out the outbound parameters for Telnyx? We...
  16. Multiple outbound SMS numbers

    We recently setup 3CX with Telnyx for SMS. We have multiple outbound numbers, one USA and one UK. They are both SMS capable and we were able to receive and respond to both numbers. The issue occurs when we try to send messages. Below is how we configured our system originally and then a few...
  17. acontreras

    Solved SMS to multiple extensions

    INFO 3CX (Cloud hosted) Version Number16.0.1078 VoIP and SMS Provider Telnyx 3CX app for iPhone v 16.16.106 Hi, I'm trying to find the best possible solution for the following scenario One Main DID for receiving inbound calls and SMS 3 extensions (all using 3CX iphone app) I can do a...
  18. CID not passed on attended transfer or conference to external numbers

    In our scenario, a customer call comes in and hits Agent A in the queue. That agent wants to then send the call to Agent B who is external to the organization. So Agent A then has the option to blind transfer, conference, or attended transfer the call to Agent B. In the case of blind transfer...