tracking

  1. mastermindjf

    Tracking call by CDR file.

    Hi ! How can i track a single call from start until end in CDR file? How to use HISTORYID if the numbers (historyid field) do not repeat ? I must know how many time the call wait in the IVR, QUEUE, ETC... Thanks!
  2. David R. Rojas

    GPS tracking on Mobile devices

    Hello, This idea arises from the requests of several customers to be able to track users/extensions that are on the move, especially for sellers and drivers; therefore, do you think it is a good idea to be able to implement GPS tracking on mobile phones? Best regards, David R. Rojas

  3. Cannot hear transfer - Cause: 503 Transport failure

    Hi, I have noticed that every so often, when an external party calls in and is transferred, the receiving agent cannot hear the remote party, but the line still shows as connected on the phone. We use Yealink devices setup as remote stun, with the latest supported firmware, individualized SIP...
    • Phill.
    • Thread
    • azure 3cx error remote stun tracking transfer transfercall transport error
    • Replies: 8
    • Forum: Phone System / PBX

  4. Notification when no-one logged into queues

    It's hard to keep track of call queues all the time, it would be very helpful to receive an email or pop up notification when: 1) No-one is logged into a particular queue during set hours. 2) Someone logs out of a particular queue during set hours. Some kind of extension tracking and queue...
    • securecom
    • Thread
    • call queues notifications tracking
    • Replies: 3
    • Forum: Server
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