transfer call

  1. Meraki Port Isolation and 3cx system

    One of our companies has multiple locations, using a single 3cx system hosted by 3cx. Each site has its own local SBC. We would like to turn on port isolation on the Meraki switches that we are using but when we do that, we lose the ability to transfer calls from one extension to another. the...
  2. Solved CFD - ZIP Code dependant call transfer

    Hello everyone, i've got an issue with the 3CX CFD. i've built an entire callflowapp which is about to transfer the call dependant on the zip code which is entered by the caller and compared to a CSV file. my problem is that the CallFlow always returns my own number which i put as a rescue...
  3. Explain how to transfer incoming call from TrunkSIP-A to TrunkSIP-B

    Hello ;) I plan to build a 3CX (3CX00) to make automatic redirection vers many other PBX (3CX and asterisk). I had on 3CX00 a SIP provider that send me a lot of DID from Trunk A. I had on 3CX00 an other trunk SIP with virtual extension 10001 to connect an other 3CX (or asterisk) from Trunk B...
  4. Solved Transferred calls appear as calls waiting

    Hi, we've had calls still appearing in the queue appearing unanswered despite the fact the calls have been assigned to available agents. They still appear on the wallboard under 'Calls waiting'. Any idea what causes this? Thanks, Elliott
  5. Unable to Recall a Transferred Call

    Our Setup: Hyper V VM – Windows server 2016 v1607 3CX v16.06.6.641 Grand Stream phones – 1625, 1628, 2140, tried Stock and Custom Templates and firmware 3CX app on android used for testing also Issue: Phones are seemingly disconnecting when a transfer isn't answered, so an attended or blind...
  6. support_alkivi

    Attented transfer on iOS not working with new version

    Hello All, Our 3CX version is : 16.0.619 Our iOS app is in French and is : 16.1.1 Since these versions, the iOS app can't do attended transfer. This is the scenario 1 - We receive a call 2 - We pick up 3 - We press Transfer button 4 - We choose Attended transfer (Transfert Supervisé in...
  7. No transfer after readout MySQL query

    For our Support department, I want a service technician to be called on the basis of a date when a customer calls the fault number. In the MySQL, 3cx already selects the number and displays the correct result, but the call is not transferred. Is there anyone who can help me further
  8. 3CX Webclient – transfer call feature

    The transfer call (transfer or att. Transfer) feature does not permit to use the People WUI but works through a modal search menu where operator must type the name or extension of the requested person. For receptionists is not user friendly at all and the advantage of the people view is missed...
  9. URGENT!! listen received wav file from web services and transfer phone call to another web services?

    Hi guys, I need some help or comment about how to receive and listen a wav file from web services via requested link and get back wav file and forward/transfer a phone call to another web services come from this link? I created this schenario but didn't create VAD yet and woul like to get any...