transfer failed

  1. Calls drops when transferring to mobile phone

    Hi all, We’re running 3CX v20 with an AAPT SIP trunk. Direct outbound calls to mobiles and landlines work fine. From SIP logs: Direct mobile dial = works. Transfer to mobile = fails. 3CX sends a BYE (UserTerminated) shortly after. What I’ve done so far: Checked outbound rules → mobiles route...
  2. Mister VoIP NL

    Sometimes cannot "join" call

    Hello, I have a self hosted 3CX system v18 Update 7 (build 312) with users who are using the 18.12.425 version of the Desktop App. Multiple times a day this strange thing occurs, but not with every call: They want to transfer an incoming call Choose attended transfer The other person picks up...
  3. loop3r

    Call transfer failed, no answer!

    Hello, I recently noticed that a forward to mobile rule it's not working anymore and the clients get this "Call transfer failed" prompt. So, this is the actual setup: The call is answered by an IVR, client press 5 to connect with extension, which rings for 10 seconds on a Fanvil X4 and after...
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