update 5

  1. Extensions 110 and 112 coming up as emergency numbers

    We are based in the US, running 3CX V20 Update 5, and we are using SNOM D785 phones with firmware 10.1.215.13. I have one user on this system whose phone, when they dial 110 or 112 it pops up as an emergency call. The call will go to the intended extension, but it just shows up on their phone...
  2. Univ. of North Florida

    DID and Caller ID Errors After Upgrade to V20 Update 5

    Hi, We are with the University of North Florida’s Telecom Team and we have found a couple of issues that appeared after we performed an update to V20 Update 5 Build 20.0.5.551. Issue 1: We are no longer able to have more than 100 entries in our “Reformat incoming or outgoing caller ID”...
  3. MikkelAnd

    Broken presence from connected bridge after updating to 20 U5

    Hi, Our local 3cx is bridged to an external 3cx via a tunnel connection. Presence is configured so we get their presence, but they don't get our presence. This was working perfectly well while our 3cx was version 20U4 and the external was 18U9. Both are Debian based. We updated to 20U5 and...
  4. v18 not updating to v5

    I have clients with V18 Build 2 and SBC on Raspberry Pi 4 boxes. I've received the emails about the urgency of updating to v5, but I can't find any way to do it. The systems are set to auto-update, but have not done, and if I try for a manual update it says there are no updates available. How...
  5. Raspberry Pi no longer supported / update 5 ssl cert email

    Hi, I've been running 3cx pbx on-premise with a pi 4 8gb for a year or so without issue. I'm aware that support for the pi with 3cx pbx is going away. I had thought that I might be able to continue to run as-is, but just not have any new updates / features until I switch over to a supported...
  6. Rolteus

    v18 Update 5 "out of date"

    I received an email today about v18 Update 5 is required by November 30th. When I go to updates it says "out of date". Not sure if I should apply? If this is the required update why is it out of date?
  7. Failed to send APNS PUSH to device - Internal exception occured: The SSL connection could not be established, see inner exception.

    3CX Version: Enterprise Annual - 18.0 (Build 415) Server OS: Debian GNU/Linux 10 Is the 3CX Server Hosted and where? AWS Has the Firewall Checker passed: YES I upgraded to v18 update 5 last night. Since then our users with the IOS app are no longer receiving phone calls through the app. When...
  8. Tommie Pit

    v18 u5 - Customizations

    The customizations are a very welcome feature. Language support still very limited however. Even a "do it yourself" translation does not seem possible, I've tried this in our demo version on update 5. This makes this feature worth absolutely 0 here in the Netherlands... :( Is there a way to...
  9. Sven Witlox

    Solved Update - Maintenance expired - loop

    We have renewed our license on time to keep the maintenance (and PRO license) active. The only thing is the 3CX was on SP5 and not SP6 and therefore the license on the 3CX could not be activated again because of the SSL changes on SP6. Now we have a system which is not working properly because...
  10. Cloud PBX - 15.5 Update 6 Query

    So I am running 3CX on an AWS EC2 instance and it has been working fine (except for the whole lack of static IP when first set up! That needs to go into the administrators guide). My current version is 15.5.10244.4 and my only available update is 15.5 SP5 BETA (Online version 15.5.12663.5). If...