update

  1. Wesley | Ruijs IT

    Can't update 3CX server from U6 to U7

    Is this currently a known issue? The server is in version: 18.0 Update 6 (Build 908). Ps, staff ignore the selected key at "System Required" option.
  2. Nginx SSL config changing after update

    Hello everyone, We're running multiple own-hosted/on-prem 3CX servers. Recently I changed all of them to use letsencrypt certificates and set it up as per the instructions in this thread which worked excellently. Over the weekend 3CX auto update kicked in and upgraded all of them to the 18.0...
  3. Alternative methods of pulling backup of current config

    Background: I have a client whose 3CX on-prem server did an automatic update on or about 9:18am 2/8/2023. From that point forward, services and applications depending on .NET libraries in the "C:\Program Files\3CX Phone System\Bin" directories failed to start including the management console and...
  4. kinetix

    Signed / Trusted Updates for 3CX Upgrades

    With all the new Security being implemented throughout networks, would be great if 3CX would sign their updates with certificates which would allow executables and update downloads to run trusted by various security applications. Mike.
  5. 3CX SBC auto update

    Hi, Does the 3CX SBC have auto updates enabled ? Otherwise I need to go to every server and update all the SBC's manually. https://www.3cx.com/blog/change-log/3cx-session-border-controller-build-history/
  6. Lost connection to mysql database

    I have CRM integration based on mysql driver. This integration has been working well for v16 for a long time. After updating 3CX to v18, the connection to the database is lost. At the same time, voice applications that use this database stop working. MYSQL database not supported in v18? (sorry...
  7. CTI User-Experience is missing here! Please update soon! 3 steps to success!

    Hi. Our company just switched to your webclient. We had CTI for a long while and were happy with it. No we are miss 3 major-things. 1. Scale of the window. The active Window is far to big. Please let it scale smaller. Please look at this screen. What would you prefer to work with? The most...
  8. Insufficient space error

    An automatic update failed with the error: df -h indicates there is only 22M free on /var and 401G free on /home. /home contains only lost+found. What is the best way to resize the partitions?
  9. Update Not Working

    Hello Everyone, I am trying to update from version 16.0.8.9 to version 18, whichever the latest major release is. Debian OS version is 9.13. We had this exact same setup on our office's 3CX and I believe we did the upgrade through the "Updates" page on 3CX, but when I go to updates on...
  10. Update Problem Fanvil x4

    Hello, I have an update problem with my Fanvil x4 phones. The fw. version on the phones is currently 2.14.0.7386 but 3cx is telling me that this isn't the latest firmware and it's not supported. Phones provisioned and they are working correctly, I can do and receive calls. Our other phones...
  11. Debian-Update Supported Best Practice

    Unfortunately I cannot find an official documentation about supported debian update procedures. If the setup was done from the 3CX-iso, debian will not install updates on its own. The only way is to activate "3CX automatic updates". As I understand, this will install 3CX-Updates for the current...
  12. Update fails due to 3CX repository 404 on PBX

    Hi, Running apt update fails on a number of our PBXs due to http://downloads-global.3cx.com/downloads/debian. Full error output: root@xxxx:~# apt update Hit:1 http://security.debian.org buster/updates InRelease Hit:2 http://deb.debian.org/debian buster InRelease Hit:3...
  13. Mass update of Yealink phone firmware with an Intermediate Firmware Required

    Hi All, We have an onsite 3CX server with Yealink T41S handsets. The handsets have fallen out of "supported" firmware and as part of a (new) regular maintenance, we would like to bring these machines up to the latest firmware. However... They are running 66.83.0.55 firmware which requires an...
  14. 3CX Notification: Update Failed

    This is a Windows 10 Pro VM installation on a virtual machine host. 3CX version 16.0.7.1078 attempting to update to 16.0.8.9. I have attempted to manually update this after a system reboot and also tried letting another automatic update have a go, but the update continues to fail. I don't see...
  15. Solved Manual Update problem

    Hi, we have an issue with updating the 3CX manually. the version of our 3CX is 16.0.5.619, and on the "Updates" panel, "16.0.5.622" is on the list, but it also shows "Out Of Date", and we cannot select the version to download. We cannot find other ways to update. Please kindly help us with...
  16. Update 3CX with package New 16.0 Update 5 Hotfix 2

    Hi all, Guys, I tried to update my phone system with this package New 16.0 Update 5 Hotfix 2, for fix some issues with web cliet. But when I selected the package and click on Download selected button, the system show a message which the system will send a message to administrator when the...
  17. External Calls Not Connecting to PBX Every time

    Hi, I have 3CX up and running on the latest version (16.0.5.622) and since the system updated automatically to this version I am now experiencing issues with external calls. If someone tries to call any of the 3 numbers attached to the PBX 9/10 times the caller hears nothing, complete silence...
  18. iOS won't pickup a call

    Issue/Symptoms: Unable to pick up an external call on iOS. An internal extension calling my extension does work. I get the push notification and go to answer it and I'm left with 3cx app open and ready to make a phone call. My desk phone and web app keep ringing. What changed: I updated...
  19. 3CX update failed - Debian - New 16.0 Update 5 Rollup

    Hi, has anyone else had this error when updating? and if so, whats the solution? A problem occurred and 3CX Phone System was not updated successfully. Your installation at ??????????.3cx.co.uk encountered a problem and the update was not successful. The system was rolled back to the previous...
  20. Update Failing (SaltStack issue?)

    Evening All, We've got a few instances that won't update with the below logs, all running on Debian and deployed using the PBX Express tool. Trying to get the latest update rollup... Hit:1 http://downloads-global.3cx.com/downloads/debian stretch-testing InRelease Hit:2...