update

  1. Feature request: SIP Trunks sorting alphabetical / show under Phones if a PC is plugged in

    Het, I have some suggestions to put out here: 1. Is it possible for the SIP Trunk page (incl. DECT/Fax) to be sorted alphabetical? That would be very helpful; Can be quite messy in a MultiTenant setup 2. For sites where there might be a computer connected to the PC port of an IPphone, can...

  2. 3CX FREE license question

    Hello, I have seen this post https://www.3cx.com/blog/news/free-edition/ saying that the free edition will be back. I am looking forward to it to be able to self host it again but the issue is that apart from that post I haven’t seen or read anymore info on when it will come out or if it already...
    • FilippoSystems
    • Thread
    • information selfhosted update upgrade
    • Replies: 5
    • Forum: SMB

  3. Solved Freshdesk and 3cx V20 Update 8

    Hi, Earlier this week I configured the CRM integration with Freshdesk using the standard 3CX template. Everything was working correctly — tickets were being created automatically without any issues. Last night, the system was updated to V20 Update 8, and since then the integration has stopped...
    • rschoond
    • Thread
    • freshdesk update
    • Replies: 3
    • Forum: SMB
  4. ZenMasta

    Update history should be documented.

    There should be a section in the updates tab underneath available updates, that shows update history. Name installed date, etc.
  5. chrisbeam

    SBC 18.1.36 do not update to 20.0.100 unless reinstalled

    SBC 18.1.36 do not update to 20.0.100 unless reinstalled: Some of the SBC (Pi 4) Systems are running on v. 18.1.36 and 20.0.100. We tried updating the v. 18.1.36, but found that we eventually had to reinstall the one we tried updating. Is there going to be a way to push an update to an SBC as...

  6. 3CX Hosted - Change system update time

    I know automatic updates can not be disabled for our 3CX hosted. But the updates are being applied when our call centre is active and waiting for calls. Which is 10 PM in the evening. Can i change the update process be at 03 AM or 04 AM to be safer for the system? This update time is...
  7. Univ. of North Florida

    DID and Caller ID Errors After Upgrade to V20 Update 5

    Hi, We are with the University of North Florida’s Telecom Team and we have found a couple of issues that appeared after we performed an update to V20 Update 5 Build 20.0.5.551. Issue 1: We are no longer able to have more than 100 entries in our “Reformat incoming or outgoing caller ID”...
    • Univ. of North Florida
    • Thread
    • caller id caller id reformatting did error sip sip 3cx v20 update update 5
    • Replies: 4
    • Forum: US
  8. Arthur.b

    SBC (RASPBERRY) - HOW TO UPDATE TO DEBIAN 12

    Hello, In the following article: https://www.3cx.com/blog/news/sbc-eol-upgrade/, it is mentioned that SBCs need to be updated to Debian 12. However, for Raspberry Pi devices, it is specified that a Debian 12 image must be reinstalled. Has anyone found a way to perform this operation remotely via...

  9. Server Error after update

    I was prompted to provide an update on the admin console which I did, there was no confirmation or anything I was just logged out and sent an email to say a back up has been made. Upon trying to log back in, it is now saying server error, I have tried rebooting and stopping / starting the system...

  10. V20 Upgrade - Self Hosted via MS Azure Issue

    Hello all, I've just tried to upgrade 3cx from v18 to v20, after making sure I have actioned the important checklist items (2GB RAM + 2 vCPUs, System Owner etc...). We seem to get the following error that stands out from the logs: "result": "aborted", "time": "15-10-2024 18:30:05"...
    • georgeic
    • Thread
    • azure debian linux v18 self hosted update upgrade 18 to 20 v20
    • Replies: 6
    • Forum: Phone System / PBX

  11. Subscription expired - update not available

    Hello, I have the 3CX 18.0.6.908, that show me that my subscription is expired on 04/27/2024, I have already renew but the system doesn't catch this update of the license, showing me network issue that doesn't exists. So in the updates section it warm me that the Maintenance expired, updates are...

  12. 3CX installed on a machine in my cloud, does not update to V20

    Hello everything is fine? When clicking the update button, it takes you to the login page and does not update. My 3CX is hosted in my cloud, I uploaded the instance myself. Has anyone ever experienced this ? Current version: 18

  13. Update auf V20 schlägt fehl

    Hallo Zusammen, ich habe 4 3CX Systeme virtualisiert in einem Netz. Bei 3 von 4 ist das Update innerhalb kürzester Zeit (Sekunden) fehlgeschlagen, mit der Fehlermeldung Debian-Update fehlgeschlagen. Weiß jemand woran das liegen kann?

  14. Solved Recent iOS 16.7.4 update removed Contacts in 3CX app

    Hi support, A client of ours mentioned that before the iOS 16.7.4 update, when a call was incoming to their 3CX system, the Contact's name would display on the client's 3CX app. Since the update, the Contact's name doesn't display anymore and just shows the incoming call's number. Details...
    • Twiddy
    • Thread
    • app contacts ios ios16 ios16.7.4 update
    • Replies: 2
    • Forum: iOS

  15. Can not Update 3CX.

    Hi 3CX support, I get infomation from my customer about problem with update 3CX, after click update on 3cx console. Incoming popup Server Error "Unable to reach 3CX Update server. Check your internet connection and try again," - SSL Certificate renewal has been failed. OS : windows 10 Pro and...

  16. v20 Installation (Linux VM on Synology NAS) freezes

    Hello there, i try to install the v20 version as the automatic upgrade from v18 didnt work (and i dont know if and how to rescue that one). So i created a new Linux-VM and did install via manual from 3CX Website. It did go until the screen with "/dev/sda1: clean, 34303/3219456 files...

  17. Solved Small update issue - Windows client update download fails

    Good morning, Our on premises 3cx server is showing 1 update which is for the "Windows Desktop App" client Our version number is 18.0 (Build 939) When the release update is selected and the "Download Selected" button is clicked a "Downloading update(s)" progress window appears and after a...

  18. 3CX failover update

    Hi, We have both 3CX active and passive servers on-premise. I wonder what is the correct update procedure from v18update 5 to update 8? Whill the passive server remain inactive after updating? I would like to update the passive server during office hours when I presume the live system is not...

  19. Planning on upgrading from 18.0.7.312 - any gotchas?

    We are running a local windows VM for our hosted server that has been running great for quite some time. That being said, we're still running build 18.0.7.312 (Update 7 Final) from March. It's finally calm enough to update 3CX and I was just trying to do some CYA work before pulling the trigger...
  20. JulienM

    Disconnection of agents following update

    Hello, I just noticed that on several 3CX servers (hosted by 3CX), following the last update (18U7), some agents who were connected to their queues found themselves disconnected from all queues after the update. This is strange because not all agents are affected, only some. Am I the only one ?
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