usb headset

  1. Random USB Headset disconnections whilst using V20 Softphone App

    Hi All, We are currently using EPOS Adapt 160T/165T headsets connected to Windows laptops using USB-C. However we are receiving a number of reports that at times, the softphone app loses connection with the headset with the result that no audio communications are possible, the user cannot take...
    • eig-support
    • Thread
    • audio usb headset windows 3cx client
    • Replies: 1
    • Forum: Windows

  2. Solved Polycom VVX Template Update - Bug found and fixed

    Hi All, This is more a submission of a fix to the guys at 3CX but recently we had a system where users were using USB headsets with the VVX series and all phones weren't saving the headset volume for each call. This was a pain to fix as I could see the following flag in the template set to 1...
    • Spire-Jon
    • Thread
    • headset headset volume polycom polycom template polycom vvx usb headset
    • Replies: 5
    • Forum: Other
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