v18 3cx webclient

  1. Parslej

    Solved Recordings filtering not really working (v18)

    Acording info I read in guide I should be able to filter recordings by any value included in output file name. My example file name looks like that: But if I put any value from that string (eg 202203) search engine returns me nothing... Only filtering by caller's name works How to get this...

  2. 3CX webclient/windows app - auto detect headset

    Hello together, my idea is related to the frequent changes of workplace due to the Covid-19 pandemic. Our employees have a Sennheiser headset at home and at the office. These headsets are each recognized as a separate device in Windows Device Manager. Many employees set their headset as default...
    • PhilK
    • Thread
    • desktop app headset headset integration sennheiser v18 3cx webclient webclient windows app
    • Replies: 0
    • Forum: Web Client

  3. Solved New Windows App/Web Client not working outside LAN

    The new windows app (nor the web app) does not transmit or receive any audio when making calls for users who are outside our LAN (at home, over the internet) where the PBX is installed. I say outside the LAN, because that is the best that I can describe it. Some immediate troubleshooting...
    • MSET
    • Thread
    • audio remote connection v18 v18 3cx webclient v18 desktop app web client
    • Replies: 4
    • Forum: Phone System / PBX
  4. edabb2

    Dynamic 365 - V18 no phone activities automated on inbound calls

    Have two issues with CRM integration with Dynamics 365 1. New contacts are being made but not showing during a call. This was working in V16 but stopped after v18 update. Automatically open contact URL when CRM Integration is Enabled 2. Outbound calls will log activities but Inbound are not...
    • edabb2
    • Thread
    • crm integration dynamic 365 v18 3cx webclient v18 desktop app
    • Replies: 1
    • Forum: Other

  5. V18 Webclient Transcription UI Changes...

    The New 3cx V18 windows and chrome webclients both now require users to click the 3 dots just to get into their voicemail and also no longer shows transcripts in the row which allows for bulk printing of voicemails they are now hidden. You now have to manually click the little paper icon to get...
    • Stephen Osborn
    • Thread
    • v18 3cx webclient v18 webclient ui webclient transcription changes webclient voicemail changes
    • Replies: 0
    • Forum: Web Client
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