vmail

  1. Leo_B

    Digital Receptionist and "VMail replaced" problem

    Hello y'all, I need help figuring out one issue. In 3CX version 20.0 Update 5, I’ve configured an IVR/Digital Receptionist, and during troubleshooting I discovered that when trying to leave a voicemail, the system, for some unknown reason, switches from the IVR-defined extension to the...
  2. Queue activate voice mail without reason

    Hi, I have a 3xc system with an issue. There is a queue with 2 persons. After 30s the call goes to an other queue. For some reason the call goes sometimes to a vmail from one of this users. "voicemail disabled for this extension" The vmail from this user is not enabled en no forwarding rule...
  3. Different Email Address for Voicemail then for Extension Contact

    Version 15.5 Is it possible to use a second email address, different from the one associated with a user's extension, as the delivery location for voicemail notifications and attachements? I use https://www.phonetag.com/ for voicemail-to-text transcriptions and would like to be able to have...