voicemail transcription

  1. Univ. of North Florida

    3CX Transcription Stopped Working

    We are experiencing an issue where voicemail transcription has randomly stopped working on our 3CX Version 20 (Build 20.0.7.1080) instance. We are running on an Enterprise Annual license. The Symptom: Voicemails are delivered via email with the audio attachment, but the transcription text is...

  2. Voicemail Transcription

    Good day all. I have a 48SC Ent and a 48SC Pro - Both are on 20 Update 7. I want to configure a local transcription engine for Voicemails on the Pro and Voicemails and Calls on the Ent - these are used in healthcare companies in the USA, so they must use local transcription. When I go to...
    • MICHAELK123
    • Thread
    • transcription voicemail transcription voicemail transcription integration
    • Replies: 3
    • Forum: AI

  3. Not getting Transcription in Voicemail Emails

    We're having an issue where we get the email with voicemail audio file, but not the transcription. We don't have any custom parameters or templates, everything is default. I've tried it with the M365 Email Server, and the 3CX SMTP server. Both send the email correctly with the voicemail...
  4. Connexium Partner

    Speech-To-Text "v2" for audio transcriptions?

    Hello, We got comments that the speech-to-text was pretty poor sometimes (mostly in French). I noticed that there is a V2 of the API, but it seems only the V1 is used (besides a single manual use I did as a test) As you can see, only the v1 is used. Is there a way to use the V2? Seems V2...
  5. acontreras

    Where can I disable IPV6 on Hosted 3CX

    Hosted by 3CX Enterprise 8 Channels 18.0 Update 7 (Build 312) Version Who can assist us to disable the IPV6 for one of our instances.
  6. amannick

    Solved Voicemail and Recording Transcription

    Hello Team I am trying to set up voice mail and recording transcription for my clients but it I guess I am missing on something. I tried following article step by step. https://www.3cx.com/docs/voicemail-transcription/ I am getting the mail but no transcript. Thanks
  7. Railz

    Voicemail Transcription by User

    Hello! I am looking to try out the voicemail transcription for my company. The problem is we have a very large amount of users that receive voicemails. I know the higher ups may not want it for everyone for it could be expensive. Is there a way that i can choose who's voicemail gets...
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