webhook

  1. Does the 3CX WhatsApp integration support Meta's new Business-Scoped User IDs (BSUID)?

    Hello, We use the 3CX WhatsApp integration (WhatsApp Business Platform / Cloud API) with a phone number configured some time ago in the Meta Business Manager, and it works well for inbound messaging. Meta is rolling out WhatsApp usernames during 2026, which lets end users hide their phone...
    • javcove
    • Thread
    • bsuid meta cloud api usernames webhook whatsapp
    • Replies: 0
    • Forum: WhatsApp

  2. Solved Call Flow Designer - Webhook

    Hi. I've been looking at Webhook options for 3CX for one of our customers. Looking around people seem to mention installing something on the 3CX machine and using a 3rd party service like creomate.. so I thought how hard can it be. The idea is: Caller calls in and hits the IVR One of the...

  3. Send message to extension or group with webhooks

    We want to know if there is any possibility to send a message to an extension or group chat using webhook or maybe another solution? As an example for an internal monitoring software to send a message directly to 3cx.

  4. 3CX webhook returning Code 500 - Internal Error when receiving SMS from Telnyx

    Hi there, 3CX version: 18.0 Update 4 (Build 955) We've been having an issue with out 3CX PBX since a few weeks when receiving SMS from external numbers, using Telnyx trunks. Outbound SMS using the same Telnyx trunk/number works fine, but anything inbound fails. Below are the payload and the...
    • Connextek
    • Thread
    • messaging telnyx sms webhook
    • Replies: 7
    • Forum: SMS
  5. alex_CCI

    SMS V18.5 Update - Telnyx | Receiving Fails

    After doing weeks of testing I have come across this issue where I suddenly have stopped receiving sms after updating to 3cx v18.5. I have read through all these forums, docs, and contacted 3cx through the chat. Which then was recommended to post on here about it maybe someone else has had the...
    • alex_CCI
    • Thread
    • 3cx issues with sms json receiving telnyx telnyx sms webhook webhooks
    • Replies: 1
    • Forum: SMS

  6. Call webhook when sms received from a specific number with specific keywords in the message

    I want to fire off some automations in Home Assistant when I receive an SMS from a specific number that contains specific keywords. I have SMS up and running on 3CX and the webhooks working on Home assistant. I assume the automation would be through CFD, but I just don't know how to start.

  7. Want to initiate SMS via api or webhook

    I am looking into initiating a SMS via api, or webhook from our bandwidth account. Is this possible?
    • myemployees
    • Thread
    • api sms webhook
    • Replies: 1
    • Forum: SMS
  8. Jeff Dodge

    SMS Fails with: Too Many Requests Error

    I have a client using Telnyx to send SMS's to the 3CX system and all of a sudden messaging.3cx.com has stopped allowing our texts to go through and giving me a response of "Too Many Requests". Everything was working fine. They do receive quite a few text messages but not enough to get...
    • Jeff Dodge
    • Thread
    • messaging sms telynx too-many-requests webhook
    • Replies: 1
    • Forum: SMS

  9. Add Webhooks for all Scenarios as different way to integrate CRMs

    Add Webhook callbacks for scenarios like LookupContact, CreateContact, RecordCall, CallPickup and others The Webhook is easily configurable, just add a callback URL and some security / auth token stuff (checkout Github for how this feature works) The 3CX calls the Webhook whenever such an event...

  10. Integrate own CRM with Agent + Extension info when the call starts, possible?

    Hi, I am trying to connect our own CRM to 3CX. I need some sort of callback into the CRM when a call is picked up by an agent. The CRM allows the agent to write a protocol of the call during the call. My idea is to use the LookupNumber Scenario for that, but it seems that Scenario only passes...
    • martin.rode
    • Thread
    • api crm integration crm webhook
    • Replies: 3
    • Forum: Other
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