websocket

  1. Extremely slow connection issues, even from different offices; even the web admin panel takes a long time to load and keeps showing “Reconnecting”

    The client keeps reporting recurring de-registration of extensions. Nowdays is 104 and it has has been traced to severe backend latency on the 3CX cloud server (xxx.my3cx.es), not to client-side configuration. HAR captures show the WebClient login/bootstrap sequence taking 60–190+ seconds...
  2. Remote Websockets w/ Call Control API

    Simple question, but is this possible? It seems odd that it wouldn't be, since as a business model, I'd guess that anyone wanting to use it couldn't use the hosted solution for this, but looking at this post from last July, it seems to indicate that it isn't possible ... you have to co-host...
  3. Multiple API Issues: CallHistoryView Stuck on Old Data, and Null attached_data in WebSocket

    Version: Enterprise 8SC v20.0 We are in the process of integrating our application with the 3CX API and have run into several critical issues. We have successfully set up an API user (Service Principal) in the Admin Console and are able to get a Bearer token successfully. Using the token, some...
  4. WebSocket event bug?

    I'm listening to "wss://{{fqdn}}/callcontrol/ws", so far so good. The flow I'm testing is this... 101 calls 138 138 blind transfer call to 139 139 answers After some seconds 101 hangs up Here's the WebSocket events I receive... Each time I get an event, I get the participant like...
  5. StevenMDR

    Web Client/Browser Extension keeps disconnecting and reconnecting..

    Hello, we have a locally hosted 3cx server.. Everything seems to be almost completely fine except for the web client/browser extension keeps disconnecting ("Disconnected. Waiting for network.") every ~2.5-~10 mins causing the browser extension/plugin(? I'm going to keep calling it a browser...