Hi,
I just whent throw the process of creating an account and installing the WordPress plugin. Everything seems to be working except that it seems someone has to be connected in the website backend to see the chat appearing in the frontend. Do we have to configure something to allow customers...
Is it possible for the website Live chat if an agent does not answer the chat within 60 seconds that
after this time an "away" message is sent in the chat?
So if someone is temporarily not available in the chat the customer receives a request to fill in their
emailaddress or phonenumber for...
Hello, I have '3CX Live Chat' installed and running on a WordPress (v5.5.1) website. Sorry for the length of this post but I wanted to get in as many details as possible.
The WP plugin has been installed successfully (version 9.1.0) and has been set to '3CX' under 'Settings' > 'Advanced...