yiannish_3cx

  1. v20 - IVR Transfers Immediately Diverting to Extension 2010 (Reason: 'not_registered')

    Hello, I am seeking assistance with a persistent routing issue in 3CX v20 where calls handled by a "Dial by Extension" IVR are immediately diverted to the voicemail of Extension 2010, regardless of the extension dialed. Environment: Version: 3CX v20 (Latest Build) Setup: Inbound Call...
  2. Sovuthy.net

    3cx Integrate with Microsoft teams direct routing

    Hello, 3CX Teams Regarding to 3cx I have integrated with Microsoft teams, Goal to Make and received the call between Team and 3cx via local extension. now my problem is call from 3cx to team hear the voicemail, not ring to team user, But from team to 3cx work fine. so could you have any...
  3. Sovuthy.net

    How to allow 3cx from Internal to Internet via specific proxy?

    Hello Team, Regarding to 3cx I would like to allow from internal server access to internet via proxy. in this proxy I have configured permission already. in this case I would need easy when activate renew license, update patch, so may we do like that on 3cx ? Best regard Sovuthy
  4. Ring My Mobile Simultaneously using internal extension for Caller ID

    I'm experiencing what I believe to be the same issue as the thread below, users who have Ring My Mobile Simultaneously enabled are having internal calls fail to ring their mobile phone, in our voip providers log I see the caller id is the internal users extension i.e. 108 instead of the user or...
  5. procedure to Bulk Import call costs to 3cx

    Team, I have rate sheet from our carrier with 81000 destination rates with Prefix need to upload these rates to 3cx call costs I am not able to find option bulk update Could someone provide the steps for the bulk update I searched 3cx forum no information available on this 3cx call cost rate...
  6. Solved Extension Presence issue over Bridge connection between two 3cx Sites

    I have two 3cx server both servers are version 16.0.6 with pro license I have bridge two 3cx servers with master slave configuration following the link :https://www.3cx.com/3cxacademy/videos/advanced/3cx-bridge-configuration/ But I cant see the presence of other site ext from one site I am...
  7. Answer button in 3cx webclient is not not active

    HI Am using 3cx webclient on my laptop. Even when internal calls or Calls from outside cannot answer using the answer button(Its in a disabled mode), But the decline and divert to voice seems to be working. Am using the laptop to open the3cx web client and is the same network as server is. is...
  8. Need to change 3cx Admin Email

    Could some please tell me the procedure to change the 3cx admin email id In my company the previous IT Team admin entered his mail id has 3cx admin mail but he left the office.So i would need to update my mail id as 3cx administrator email ID kindly help me on this
  9. 3CX - Attended Transfer Fails

    Hi Team, I am using the 3CX version:15.5.13103.5 in Linux Debian installation. The problem is when the user answer external inbound call and try to do attended transfer to the another user the call bounce back to the same person who initiated the transfer the external caller is with him.But...
  10. How to change Email in license information.

    Hi, One of our customer have a New 3cx Setup with license. We accidentally Given our email address in license info. Now customer wants to change it to Their email. When i try to edit in license Info it is not changing. How to solve this Issue. Any help will be appriciated.
  11. 3CX Server Side Integration With Bitrix Web Hook URL

    Hi, I have Integrated 3CX with Bitrix using Web hook Url Bitrix login Pop-Up is coming will make calls in 3CX for Admin User Only Not for Other User in Bitrix
  12. Cannot access web management Console

    Hi guys, I am new to 3cx and successfully installed it on debian linux on monday. I got a message stating that the license key had been activated. I also got the links to access the webclient and was able to reach the web management console. Today, I tried reaching the management console and...
  13. Andrew Aguilar

    Using AD for login extension

    Hi, Is there anyway the 3CX account of a user will auto login if they login to their PC using their AD? 3cx extension connected to an AD account, so when they login using their own AD account the extension that they will use is the assigned extension in their AD Thanks
  14. Andrew Aguilar

    Solved Activation limit

    Hi anyone can answer my question? what is the maximum number of Mac Address Activation limit? Thanks