1 Server 1 Company?

[akihabara]

Hi, my idea is to set up 1 3cx server and add multiple companies with different phone numbers. The reason i'm doing this, is because my customers (businesses) are too small (1-3 workers) and there is no way they will ever be able to justify the expense of the pro or enterprise license. I was able to setup multiple SIP trunks and do the outbound/inbound rules on my test phones, everything works great apart from 1 thing! Each user can internally call each other with their extension number. For example phone with extension 10, can call 20, and it will ring, although 10 and 20 are 2 different (test) "companies".

I read this : https://www.3cx.com/community/threads/prevent-calling-to-an-extension.76864/

And user leejor says it is not possible and each 3cx setup is solely for a single company, not multiple companies.

Is there a way round this, or is it not possible?

 

[Saqqara]

As Leejor has already said, 3CX is not designed for multi companies - there will be too many things to overcome i.e. address book, dialling extensions, etc

Why not setup each company using a virtual setup with xcp-ng (https://xcp-ng.org/) with Debian 3cx for each company, or Raspberry PI 4 B4 or B8

 

[akihabara]

As Leejor has already said, 3CX is not designed for multi companies - there will be too many things to overcome i.e. address book, dialling extensions, etc

Why not setup each company using a virtual setup with xcp-ng (https://xcp-ng.org/) with Debian 3cx for each company, or Raspberry PI 4 B4 or B8

It's not the cost of the actual server, but the cost of the 3cx license. Each license costs at least £213/year, which is not something these small businesses will accept or be able to support financially

 

[Saqqara]

Do the companies require the functions of Pro or Entreprise - https://www.3cx.com/ordering/pricing/

Can their use the 3CX free version which is standard version

 

[akihabara]

Do the companies require the functions of Pro or Entreprise - https://www.3cx.com/ordering/pricing/

Can their use the 3CX free version which is standard version

I want to add the queueing system in their businesses, to make this system standout from the normal landlines that they have, so i guess I must go with the Pro, or Enterprise version. On top of that, i'm building a backend software at the moment and i want to integrate the phone calls system with it, and CRM is only available with pro or above.

 

[VasilisV_3CX]

Hi @akihabara,

As @Saqqara has mentioned, there is more included in PRO than just CRM integration and queues. For a system offering all of these features (which you can expand using the + on the left), I feel £18/m is not a disproportionate ask, couple this with a free 60 day POC (proof of concept) key upgrade which allows clients to trial the system for 60 days free of charge, as a great value add. My suggestion is to upsell the system by providing the POC and tailoring it to their needs such that you justify the price to your clientele during the trial and they're happy to move forward paying.