15.5 r4 rebound not working for available 1/2 status

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Trevor Forrest

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I am trying to enable rebound on all of an extensions available status's. Rebound is only working properly on the away and out of office/dnd statuses. When on either of the available statuses, the call does not rebound and only forwards the call to the cell or designated number. If you hover over the extension status in the presence screen of the 3cx client, it shows that rebound is enabled for the away/dnd status, but doesnt for the available statuses, replicating the results.

i am currently on standard 15.5.10244.4. Is the rebound check box supposed to work on the available statuses? is it working on anyone else's setup?

Thanks all.
 
i have also just noticed that when rebound does forward to the cell while on away, it doesn't actually show up on the wallboard, and it rings for over a minute before going back to voicemail. i don't see a timer field in any of the statuses while its set to forward to a number or mobile. i feel like something has changed and i'm not sure what. any input?
 
Haven't had time to check to see if I have the same behaviour but I will let you know when I do.
 
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