2019 Pricing & Licensing: Introducing the Free PRO trial

[Bianca Allery]

Hi,

You can upgrade to V16 at anytime from within the management console>updates. Once you upgrade your license key will switch to an 8SC V16, Standard Edition license. Bear in mind that the features for each edition have changed with V16 you can find out more here: https://www.3cx.com/ordering/pricing/. Here is the guide on how to upgrade from an old version https://www.3cx.com/docs/manual/pbx-backup-restore-failover/#h.2a3yvcw23lo4

 

[Iconkate]

Hi Bianca, I'm not getting any option to go to v16 on the updates page

 

[YiannisH_3CX]

Hi Bianca, I'm not getting any option to go to v16 on the updates page

Are running your PBX on windows or linux? If windows then you need to perform a full backup of the installation and save it to a non 3CX location.
Then uninstall V15.5, download V16 and re-install it using your backup. Due to some limitations on Windows the V16 upgrade cannot be done through the management console.
If you are running Debian then make sure that you are running an updated Debian 9. The update should be available under Updates section of the PBX.

 

[Iconkate]

Thanks for the info Yiannis, it is a Windows box.