2N SIP Horn & 3CX v15 - echo sound

[vetim]

Hello guys, we have installed 3CX Phone System 15 and are very happy with it.

In our factory we needed a device with a loud sound in order to advertise an incoming call into the Desktop phone in the production department.

We have installed the 2N sip horn and is correctly registered on the PBX.

When we call the sip horn extension instead of getting a sound we hear a loud echo.

Any idea of what can be the problem ?

Thanks and best regards.

 

[CentrexJ]

Hello guys, we have installed 3CX Phone System 15 and are very happy with it.

In our factory we needed a device with a loud sound in order to advertise an incoming call into the Desktop phone in the production department.

We have installed the 2N sip horn and is correctly registered on the PBX.

When we call the sip horn extension instead of getting a sound we hear a loud echo.

Any idea of what can be the problem ?

Thanks and best regards.

Sounds like it is set to answer (paging) and not ring. Change it to ring.

 

[Saqqara]

Log into the web frontend of the device, and play around with Audio settings

 

[vetim]

Sounds like it is set to answer (paging) and not ring. Change it to ring.

And where can I find this setting?

 

[craigreilly]

Calls:

Call answering mode – set the incoming call receiving mode

• Always Busy – the intercom rejects incoming calls,
• Manual – the intercom alerts incoming calls and the user answers them using a numeric keypad button, and
• Automatic – the intercom answers incoming calls automatically. You can set the call receiving mode for each SIP account separately.

 

[vetim]

I will try and let you know. Thanks!