Greetings
Our business outbound calls through the Patton are having issues. Any individual user can ring outbound from their handset without problems however as soon as a 2nd user attempts to call out at the same time/during the other call they get approximately 15 seconds of nothing then an engaged signal.
I've Isolated the moment it happens and posted the logs of it below. It reports a 504 server error, however scanning the forums I've been unable to find another with the exact same error.
Any help would be greatly appreciated, Thanks in advance.
Marcus.
16-May-2016 08:28:39.680 Leg L:837.2[Line:10002>>0438615208] is terminated: Cause: 504 Server Time-out/INVITE from 192.168.15.20:5062
16-May-2016 08:28:39.680 [CM503025]: Call(C:837): Calling T:Line:10002>>0438615208@[Dev:sip:[email protected]:5064,Dev:sip:[email protected]:5066] for L:837.1[Extn]
16-May-2016 08:28:39.677 Call to T:Line:10002>>0438615208@[Dev:sip:[email protected]:5062,Dev:sip:[email protected]:5064,Dev:sip:[email protected]:5066] from L:837.1[Extn] failed, cause: Cause: 504 Server Time-out/INVITE from 192.168.15.20:5062
16-May-2016 08:28:39.677 [CM503003]: Call(C:837): Call to <sip:[email protected]:5062> has failed; Cause: 504 Server Time-out/INVITE from 192.168.15.20:5062
16-May-2016 08:28:36.788 Currently active calls - 2: [836,837]
16-May-2016 08:28:28.700 [CM503025]: Call(C:837): Calling T:Line:10002>>0438615208@[Dev:sip:[email protected]:5062,Dev:sip:[email protected]:5064,Dev:sip:[email protected]:5066] for L:837.1[Extn]
16-May-2016 08:28:28.651 [CM503027]: Call(C:837): From: Extn:107 ("Marcus" <sip:[email protected]:5060>) to T:Line:10000>>0438615208@[Dev:sip:[email protected]:5060]
16-May-2016 08:28:28.651 [CM503004]: Call(C:837): Route 3: from L:837.1[Extn] to T:Line:10000>>0438615208@[Dev:sip:[email protected]:5060]
16-May-2016 08:28:28.651 Line limit check: Current # of calls for line Lc:10000(@AussieBB[<sip:[email protected]:5060>]) is 0; limit is 3
16-May-2016 08:28:28.651 [CM503027]: Call(C:837): From: Extn:107 ("Marcus" <sip:[email protected]:5060>) to T:Line:10002>>0438615208@[Dev:sip:[email protected]:5062,Dev:sip:[email protected]:5064,Dev:sip:[email protected]:5066]
16-May-2016 08:28:28.651 [CM503004]: Call(C:837): Route 2: from L:837.1[Extn] to T:Line:10002>>0438615208@[Dev:sip:[email protected]:5062,Dev:sip:[email protected]:5064,Dev:sip:[email protected]:5066]
Our business outbound calls through the Patton are having issues. Any individual user can ring outbound from their handset without problems however as soon as a 2nd user attempts to call out at the same time/during the other call they get approximately 15 seconds of nothing then an engaged signal.
I've Isolated the moment it happens and posted the logs of it below. It reports a 504 server error, however scanning the forums I've been unable to find another with the exact same error.
Any help would be greatly appreciated, Thanks in advance.
Marcus.
16-May-2016 08:28:39.680 Leg L:837.2[Line:10002>>0438615208] is terminated: Cause: 504 Server Time-out/INVITE from 192.168.15.20:5062
16-May-2016 08:28:39.680 [CM503025]: Call(C:837): Calling T:Line:10002>>0438615208@[Dev:sip:[email protected]:5064,Dev:sip:[email protected]:5066] for L:837.1[Extn]
16-May-2016 08:28:39.677 Call to T:Line:10002>>0438615208@[Dev:sip:[email protected]:5062,Dev:sip:[email protected]:5064,Dev:sip:[email protected]:5066] from L:837.1[Extn] failed, cause: Cause: 504 Server Time-out/INVITE from 192.168.15.20:5062
16-May-2016 08:28:39.677 [CM503003]: Call(C:837): Call to <sip:[email protected]:5062> has failed; Cause: 504 Server Time-out/INVITE from 192.168.15.20:5062
16-May-2016 08:28:36.788 Currently active calls - 2: [836,837]
16-May-2016 08:28:28.700 [CM503025]: Call(C:837): Calling T:Line:10002>>0438615208@[Dev:sip:[email protected]:5062,Dev:sip:[email protected]:5064,Dev:sip:[email protected]:5066] for L:837.1[Extn]
16-May-2016 08:28:28.651 [CM503027]: Call(C:837): From: Extn:107 ("Marcus" <sip:[email protected]:5060>) to T:Line:10000>>0438615208@[Dev:sip:[email protected]:5060]
16-May-2016 08:28:28.651 [CM503004]: Call(C:837): Route 3: from L:837.1[Extn] to T:Line:10000>>0438615208@[Dev:sip:[email protected]:5060]
16-May-2016 08:28:28.651 Line limit check: Current # of calls for line Lc:10000(@AussieBB[<sip:[email protected]:5060>]) is 0; limit is 3
16-May-2016 08:28:28.651 [CM503027]: Call(C:837): From: Extn:107 ("Marcus" <sip:[email protected]:5060>) to T:Line:10002>>0438615208@[Dev:sip:[email protected]:5062,Dev:sip:[email protected]:5064,Dev:sip:[email protected]:5066]
16-May-2016 08:28:28.651 [CM503004]: Call(C:837): Route 2: from L:837.1[Extn] to T:Line:10002>>0438615208@[Dev:sip:[email protected]:5062,Dev:sip:[email protected]:5064,Dev:sip:[email protected]:5066]
