*3 to Change Profile Status says No Action Performed

[SteveITS]

I found if I dial *3, the default Change Profile Status code, I get message "no action performed." I am using the Chrome extension not a phone. We have not customized any dial codes and I don't see any others that could conflict. *4 for example works to get to voicemail. Ideas?

 

[Alphabetic]

Yes, you have to then specify the profile you want.

*3

0 - Available
1 - away
2 - do not disturb
3 - custom 1
4 - custom 2

 

[SteveITS]

Oh, ha, I'm used to TeleVantage which would prompt for each status. (TeleVantage also let you record a name for each custom status, for this purpose) Thanks.

 

[Alphabetic]

Im aware of TeleVantage (Vertical Wave). Absolute sh... system and is overpriced AF.

 

[SteveITS]

Haven't used Wave, we dropped off actively selling TeleVantage in the early/mid 2000s but kept it in our office until last year when we switched to 3CX. TeleVantage was pretty good for 20+ years ago but the hardware was not cheap.

 

[Alphabetic]

We had Televantage - was a big old thing with an MP3 player plugged in to it for MOH and the HDD was on top of it on a big of cardboard cos it died once upon a time, then we switched to Wave and now 3CX. But yes, very expensive.