3CX 18.0R5 / No live chat configuration options

[saint__]

Hi all.

I just noticed that my live chat was not working anymore. Saw that if we had an old version, it had to be reconfigured. Which I just did.
From the one documentation I found at https://www.3cx.com/docs/manual/live-chat/ , the live chat popup is supposed to be personalizable.

I have an Enterprise version, V18R5 , and no options to be found.
Am I looking at the wrong place?

See attached image below.

 

[saint__]

Never mind.
I realized that I needed to add right to user, and this had to be done from another window :/

 

[saint__]

On the other hand, I have no agent logged into the queue, and the chat box shows us available rather than offline greeting message. Anyone know a work around for this?