3CX 9 Jittery Audio

[justin]

Hi,
I just installed 3CX 9 (Up from 7) and all calls not on the internal network are very jittery (Robot like sound). I restored the 3CX 7 settings to 9 so the settings are exactly the same but the audio is terrible.
I installed 3CX 8 and it's working fine. Is anyone else having this problem with 9 or any idea on a resolution?

 

[SY]

Hi,
I just installed 3CX 9 (Up from 7) and all calls not on the internal network are very jittery (Robot like sound). I restored the 3CX 7 settings to 9 so the settings are exactly the same but the audio is terrible.
I installed 3CX 8 and it's working fine. Is anyone else having this problem with 9 or any idea on a resolution?

Hi justin,

Could you please provide wireshark capture of a problematic call?

Thanks