Afternoon,
I have 3CX and Zoho CRM talking, using the test, it managed to find a number and pull the name and other information that goes with it.
I have followed the guide from 3CX to enable the Journalling. I have tried different names from Ext, Extension, Extension_Number and so on.
In my research I find many posts asking to enable verbose logs, which I have done, done a test call and then grab 3cxSystemService.log, I have done that but I don't see any entry in there for CRM, however I do find ext.2001 extension.2001 or extension_number.2001 when I do a search.
Am I missing something obvious here because I've gone through this setup a few times and just cant seem to see what I'm doing wrong.
Thanks
I have 3CX and Zoho CRM talking, using the test, it managed to find a number and pull the name and other information that goes with it.
I have followed the guide from 3CX to enable the Journalling. I have tried different names from Ext, Extension, Extension_Number and so on.
In my research I find many posts asking to enable verbose logs, which I have done, done a test call and then grab 3cxSystemService.log, I have done that but I don't see any entry in there for CRM, however I do find ext.2001 extension.2001 or extension_number.2001 when I do a search.
Am I missing something obvious here because I've gone through this setup a few times and just cant seem to see what I'm doing wrong.
Thanks
