3cx android app auto-answers with Samsung s9

[Penthalaz3cx]

We have a user with a samsung s9 and jabra elite 65t bluetooth headset

the headset is configured on both PC and mobile phone with 3cx soft client and windows 3cx
When 3cx app account is active the headset automatically answers calls which is inappropriate

if we disable the 3cx android app the headset works as expected (push button to answer)

We see no options in 3cx app on android or samsung phone to disable this

 

[KyriakosP]

Hi @Penthalaz3cx,

Have you tried associating the headset only with the Android app and see the issue still occurs?