3cx assistant chat greyed out

[marcroms]

I have created a couple of "dummie" extensions and installed the 3cx assistant on two different pc's. I don't have any actual phones on the system yet. Why can I not chat? When I log on to 3cx I see both extensions but when I right click on either extension, the feature to chat is greyed out...any ideas on how to make chat work?

Thanks...I am sure it is something simple...

Joe

 

[marcroms]

Also, everything under the menu Action is greyed out as well...probably related...I am sure I am just missing something.

Thanks again..

 

[LeonidasG_3CX]

The "Simple" part you are missing is a license.

You need the Licensed version of 3CX to work with the Assistant, the Assistant Title must say: "Free Version" for you at the moment

 

[marcroms]

I had a feeling...I reviewed the website and the user manual and couldn't find anywhere that said the chat part of the software was only on a paid version...

I am going to get a trial key once I have a lot of things set up so I have longer to test what I really will use it for.

Thanks for the update!!