3CX Auditing Features

[c.keen]

Does 3CX have audit reporting features?

We have a Service Desk team that can make modifications to extensions and some other minor changes and I would like to know what exactly gets changed and when it was changed. This way if something breaks the Admin team can see what was changed and change it back.

 

[YiannisH_3CX]

Hello @c.keen

Please note that currently this is not available you can however post your idea on https://www.3cx.com/community/forums/3cx-ideas/ . All posts are reviewed by their corresponding Departments and, if feasible and voted for by other users as well, may be implemented in an upcoming service pack or update.

 

[c.keen]

Thank you for your response. I have posted this in the Idea section.

 

[YiannisH_3CX]

Glad i could assist

 

[VoIPTools]

There are 3CX Call Control API extension events you can subscribe to. You might be able to get some useful information that way.