Solved 3CX call center supervisor logged out

[Quest4Voice]

Could you please tell me how i get the supervisor logged into the system.

I have him in all queues but the user is logged out i am logged in via web client as that use but on the dash the user is logged out.
I remember asking this i dont remember how this was resolved i will appreciate help here



How do i resolve this???

 

[Saqqara]

Within the 3CX management console, select extension under Extension and click on status button (along the top)

On the webclient you need to go to the switchboard view - https://www.3cx.com/docs/pbx-queue-status/

 

[Quest4Voice]

@Saqqara

This thread can be closed the issue has been resolved wow thanks i have been having this problem.

thanks