3cx call recording limit ?

[BABALUCHA]

Hello Everyone
First of all thanks for stopping by reading this to help. i have a customer with ENT License and the pbx is setup to record all calls from all extensions .Customer was on call and all of sudden the system threw a message saying that the system has reached the limit for call recording which was odd. Is there a limit for call recording in the system if yes i need to disable that .I do have a NAS setup to archive the recordings. After customer complained , i checked the system and there was 5 GB space available .please help and again thanks in advance everyone

 

[VasilisV_3CX]

Hi @BABALUCHA,

If you click Recordings >> Quota, what is the Quota for Local Recordings (GB) and the free space?

 

[BABALUCHA]

 

[VasilisV_3CX]

Hi @BABALUCHA,

Is this reproducible? Does it happen on and off or everytime? How often do the recordings get archived?

 

[BABALUCHA]

Hi @BABALUCHA,

Is this reproducible? Does it happen on and off or everytime? How often do the recordings get archived?

i m not sure if this is reproducible or not .This is the only time one employee complained about itI had setup NAS to archive th erecodings like every week , but after i notcied people are attacking i stopped archiving.Probably will open the FTP port again and will secure it and dump the recordings.