3CX Chrome Browser Error Codes

[SHathaway]

Hello. We recently switched a number of our employees over to Jabra headsets and are using the 3CX Chrome Browser extension, with Jabra headset integration to answer calls. We have received two errors and are not sure the cause:

1. "Can't Answer Error 9"
2. "Failed to execute 'addTrack' on 'RTCPeerConnection': The RTCPeerConnection's signalingState is 'closed'.

Thanks for the help!

 

[JohnS_3CX]

Hi,

Do you currently have a method of replicating this issue?

And if so, does it go away when you use whatever previous headsets you had?